Karley Preble
Howell,MI
Summary
Motivated and dedicated healthcare administration graduate with a strong academic foundation, ready to contribute to the efficient management and operation of healthcare organizations. Possesses exceptional communication, interpersonal, and organizational skills, coupled with a solid understanding of healthcare policies and regulations. Demonstrated ability to lead and manage teams effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Assistant
Root Canal Specialty Associates
Brighton, MI
08.2023 - Current
- Serve as the primary point of contact for patient communication, providing clear information and excellent customer service
- Patient registration, including maintaining accurate and confidential patient records in compliance with HIPAA regulations
- Facilitate patient scheduling by securing appointments, and proactively following up to ensure timely attendance
- Overseeing inventory control and procurement of supplies
- Submit electronic claims, often submitting radiographic images for review
Counter/Customer Service/ Management
Gus's Carry Out
Brighton, MI
06.2016 - 07.2023
- Provide leadership to kitchen staff
- Delegate responsibilities amongst staff to maintain efficiency
- Oversee day to day functions
- Respond to customer concerns efficiently, accurately, and with detailed information
- Establish and manage effective controls for labor and inventory costs
- Reconcile daily transactions, balance cash, and deposit restaurant's earnings
- Responsible for weekly scheduling of staff members
Interprofessional Education Intern
Mary Free Bed Rehabilitation Hospital
Grand Rapids, MI
01.2022 - 05.2022
- Assist in daily clerical tasks
- Timely and professional communication via email
- Work closely with medical personnel to complete a wide variety of tasks
- Assist with research for hospital projects
- Work closely with head of department to ensure strict deadlines were met
- Manage time efficiently in order to complete all tasks within deadlines
Education
Bachelor of Science -
Ferris State University
Big Rapids, MI08.2022
Associate of Applied Science -
Ferris State University
Big Rapids, MI12.2020
Skills
- Medical terminology knowledge
- Professional relationships
- Attentive service
- Operational efficiency
- Staff supervision
- Quality assurance
- Issue and complaint resolution
- Customer service and assistance
- Managing multiple tasks
- Health code standards
- Patient registration
- Electronic claims submission
- HIPAA compliance
- Inventory management
- Report generation
- Call reception
- Bank deposits
- Excellent communication
Certification
- CPR Certified
- Microsoft Office Certification
- Social Media Certified
Timeline
Business Assistant
Root Canal Specialty Associates
08.2023 - Current
Interprofessional Education Intern
Mary Free Bed Rehabilitation Hospital
01.2022 - 05.2022
Counter/Customer Service/ Management
Gus's Carry Out
06.2016 - 07.2023
Bachelor of Science -
Ferris State University
Associate of Applied Science -
Ferris State University
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