Karley Shaffer

Clinical experience:

- Medical/Surgical: Upstate Community General Hospital on floor 3W, Upstate Hospital on floor 9G, St. Joseph's Hospital on floor 2-4.

• Acquired clinical experience on a med-surg floor. Assisted care to the clients, including administering medications, obtaining and recording vital signs, and blood glucose. 168 hours

- Mental Health: Upstate Community General Hospital on Floor 5.

• Acquired clinical experience on a psychiatric inpatient floor. Participated in therapeutic communication with clients, group therapy activities, and obtaining and recording vital signs. 56 hours

- Pediatrics: Upstate Hospital on floor 12E.

• Acquired experience on a pediatrics floor. Assisted clients with care, therapeutic communication with families and parents, medication administration, obtaining, and recording vital signs. 56 hours

• Supervised operations and planned work schedules
• Evaluated and improved team and individual performance.
• Recruited, hired, evaluated and disciplined service staff members.
• Understood operations of each service area, helped during busy times and stayed current with work processes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.