Marissa Ortiz
Houston,TX
Summary
Compassionate Nursing Assistant dedicated to delivering high-quality care and support to patients. Skilled in performing vital sign checks, assisting with daily living activities, and maintaining a clean and safe environment. Known for improving patient satisfaction through empathetic communication and efficient issue resolution. Adaptable professional with a quick-learning ability and a talent for thriving in new environments. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated professional committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms, and managing dietary needs. Service-focused professional possessing exceptional organizational abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nursing Student
Holly Hall Retirement Community
Houston, TX
07.2024 - 08.2024
- Performed patient assessments and developed individualized care plans.
- Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
- Assisted with the preparation of laboratory specimens for testing.
- Collaborated with multidisciplinary teams to coordinate patient care across departments.
- Maintained accurate documentation in electronic medical records system.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
- Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
- Provided emotional support for patients undergoing stressful situations or treatments.
- Participated in continuing education activities related to professional practice needs.
- Organized supplies and equipment needed for each procedure performed.
- Assessed patient responses to treatments or interventions promptly.
- Supported patients with basic functions of eating and walking.
- Measured and recorded blood pressure, temperature and respirations.
Sales Lead
Journeys Kidz
Houston, TX
05.2023 - 02.2024
- Maintained relationships with existing clients by providing product updates and information.
- Monitored competitor activities to stay ahead of the competition in terms of pricing, products.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Identified opportunities to improve processes related to the sale of products or services.
- Analyzed market trends and identified potential areas for growth.
- Managed a team of 10+ sales representatives, providing guidance and support.
- Analyzed customer feedback to identify areas for improvement in products and services.
Warehouse Worker
United Parcel Service, UPS
Houston, TX
05.2021 - 04.2022
- Received and tracked incoming inventory shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Sales Lead
Bath and Body Works, Limited Brands
Houston, TX
09.2019 - 08.2020
- Assisted in developing promotional materials such as brochures, flyers.
- Maintained relationships with existing clients by providing product updates and information.
- Identified opportunities to improve processes related to the sale of products or services.
- Conducted regular meetings with sales staff to review goals and objectives.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Warehouse Worker
Orielly's Distribution Center
Houston, TX
10.2018 - 09.2019
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Ensured safety protocols were followed at all times while operating machinery.
- Processed returns of defective merchandise as required.
- Followed established guidelines for picking orders accurately.
Sales Associate
Image 365
Houston, TX
08.2017 - 09.2018
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
Sales Associate
Burlington
Houston, TX
03.2017 - 08.2017
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Adhered to company initiatives and achieved established goals.
Education
Bachelor of Science - Nursing
Houston Community College
Houston, TX04-2028
Bachelor of Science - Certified Nurse Aid
Houston Community College
Houston, TX08-2024
Training Under Physician's And Nurses - Nursing Clinicals
Holly Hall Retirement
Houston, TX08-2024
High School Diploma -
Connections Academy
Houston, TX05-2017
Skills
- Privacy and confidentiality
- Infection control standards
- IV setup
- Vitals monitoring
- Call responses
- Medical records oversight
- Medical chart management
- Vital signs monitoring
- Basic nursing care
- Quality of care standards
- Clinical judgment
- Documentation
- Ventilation support
- Patient consultation
- Acute care expertise
- Oxygen saturation standards
- Critical Care Nursing
- Patient Assessment
- Wound Dressing
- Collecting vitals
- Team building
- Intake and discharge
- Update electronic charts
- Clinical Documentation
- Monitor vital signs
- Time management abilities
- Adaptability
- Medical procedure assistance
- Catheter monitoring
- Using a spectrometer
- Emergency Care
- Reliability
- Quality Improvement
- Electronic Health Records
- Multitasking Abilities
- Patient Advocacy
- Professionalism
- Patient and family advocacy
- Problem-solving abilities
- Sanitation
Affiliations
- Hiking Outside, At Wilderness Parks, and Taking Walks At The Park.
- Writing Poems, Stories, and Letters.
- Volunteering at Facilities, Soup Kitchens, and Homeless Shelters.
- Spending Time With My Son At The Park, Beach, and
- Planting Flowers In My Garden.
- Studying
Languages
English
Professional
Spanish
Limited
Accomplishments
- High School Graduate Est. 2017 with GPA 3.0.
- Graduated From Houston Community College With GPA of 3.0 In My Nursing Aide Certification Course.
- Certified Through The State Of Texas As A Certified Nurse Aide.
- Accepted in Bachelors Of Nursing Program Due To Graduate May 2028.
- When Working In Retail Got Offered Manager Position, And Sales Lead Position.
- At Holly Hall I Was Regarded Very Highly On My Professional and Hard-Working Approach To Patients and Staff
Certification
- Certified Nurse Aide Certified: October 25, 2024 Expires: October 25,2026
- License Number: NA0061060842
Providing Exceptional Patient Care
- I Have A Total Of 100 Hours Of Clinical Experience. I Worked Hands On With Many Patients Taking Vitals, Blood Pressure, Measuring Such As Urine, Food Intake, and Liquid Intake. I Have Exceptional Experience With Documenting Important Information On Each Patient On Paper and On A Computer. Patient Care To Me Is What Keeps The Connection Together Between Patient, Physician, And Nursing Staff By Showing Patients Exceptional Care, Providing A Respectful And Understanding Environment, And Providing Integrity To The Patient Keeps The Professional Relationship Fresh Always Maintaining The Patients Well Being Is The Top Priority.
Timeline
Nursing Student
Holly Hall Retirement Community
07.2024 - 08.2024
Sales Lead
Journeys Kidz
05.2023 - 02.2024
Warehouse Worker
United Parcel Service, UPS
05.2021 - 04.2022
Sales Lead
Bath and Body Works, Limited Brands
09.2019 - 08.2020
Warehouse Worker
Orielly's Distribution Center
10.2018 - 09.2019
Sales Associate
Image 365
08.2017 - 09.2018
Sales Associate
Burlington
03.2017 - 08.2017
Bachelor of Science - Nursing
Houston Community College
Bachelor of Science - Certified Nurse Aid
Houston Community College
Training Under Physician's And Nurses - Nursing Clinicals
Holly Hall Retirement
High School Diploma -
Connections Academy