Karli Bottorff
San Antonio,TX
Summary
Detail-oriented and adaptable service professional with a strong background in customer engagement and issue resolution. Committed to enhancing customer experiences and driving sales through product knowledge and teamwork.
Overview
3
3
years of professional experience
Work History
family member
Whatabuger
San Antonio, Texas
01.2024 - Current
- Resolved customer issues promptly to enhance satisfaction and loyalty.
- Deliver strong customer service.
- Supported upselling by applying product knowledge to align with customer needs.
- Maintained composure in stressful environments.
- Completed daily duties with accuracy and efficiency to maintain operational standards.
surver/cook
Beefys Backyard
Spring Branch, Texas
12.2023 - Current
- Greeted customers and provided menus with friendly and efficient service.
- Served food and beverages promptly, ensuring customer satisfaction throughout the meal.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash and processed payments using point-of-sale systems effectively.
- Assisted in training new servers on menu knowledge and service protocols.
Education
High School Diploma -
Canyon Lake High School
Canyon Lake, TX05-2022
Skills
- Customer service
- Upselling techniques
- Point-of-sale systems
- Cash handling
- Issue resolution
- Menu familiarity
- Food safety practices
- Employee training
- Attention to detail
- Adaptability under pressure
Timeline
family member
Whatabuger
01.2024 - Current
surver/cook
Beefys Backyard
12.2023 - Current
High School Diploma -
Canyon Lake High School