Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Karli Hagbo

Willows ,CA

Summary

Accomplished professional with a solid background at Wildlings Play Place, emphasizing customer service and effective teamwork. Leveraged food handlers certification alongside problem-solving expertise to elevate customer satisfaction and safety measures. Successfully coordinated various events, resulting in a 20% increase in efficiency. Upheld rigorous cleanliness and safety standards, promoting a secure environment for guests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Wildlings Play Place
11.2024 - 05.2025
  • Kept work areas such as: Kitchen, Restrooms, and play place clean, organized, and up to health code.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Prepared food for customers following strict health code rules and regulations.
  • Handled multiple Birthday parties at once while managing food preparation and customer satisfaction.
  • Served alcohol to customers ensuring safe consumption and customer safety.
  • Ensured all Children occupying the play area were safe at all times.

Customer Service

Joe’s Donuts
06.2024 - 10.2024
  • Ensured customer satisfaction when it came to the quality of the products.
  • Managed the point of sale(p.o.s) system and cash register making sure the till was correct each and every shift.
  • Met daily sale goals and ensured sales stayed constant or increased.
  • Built lasting customer relationships.
  • De-escalation of upset customers through problem solving and customer care.

This was a seasonal position and was only available for the summer.

Greenskeeper

Gresham Golf Course
12.2022 - 03.2024
  • Helped maintain customer satisfaction by efficiently making sure they had all the equipment and gear they needed for the best possible day.
  • Contributed positively to the overall golfer experience with consistently well-maintained bunkers and hazard areas.
  • Trained new employees on proper equipment use, safety protocols, and best practices in golf course maintenance.
  • Increased golfer satisfaction with diligent attention to detail in maintaining greens, tees, and fairways.
  • Enhanced course conditions by implementing effective maintenance practices and timely turf management.

Education

High School Diploma - Fine Arts

Oregon City High School
Oregon City, OR

Skills

  • Customer service
  • Point of Sale skills
  • Food handlers certification
  • OLCC License
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Cash handling
  • Cleaning
  • Flexible schedule

Accomplishments

Finished my High School dual enrollment program with a certificate from the Presidents Education Awards Program.

Certification

  • Food Handlers Certification
  • OLCC License

Timeline

Team Member

Wildlings Play Place
11.2024 - 05.2025

Customer Service

Joe’s Donuts
06.2024 - 10.2024

Greenskeeper

Gresham Golf Course
12.2022 - 03.2024

High School Diploma - Fine Arts

Oregon City High School