Karli Smotherman
Camden,TN
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Herndon Pharmacy
Camden , TN
03.2023 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Filed electronic and paper prescription records.
Pharmacy Technician
Derek Holyfield, Greg Emison
Alamo, TN
10.2022 - 03.2023
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Made vaccine appointments.
- Traveled between pharmacies as needed for short staff or extra help.
Manager on Duty
Pizza Hut
Camden, TN
03.2019 - 10.2022
- Monitored staff performance and provided feedback to ensure quality customer service.
- Assigned tasks to employees and monitored progress of projects.
- Ensured compliance with safety regulations, company policies, and procedures.
- Trained new employees on job duties and company policies.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Provided guidance and support to team members when needed.
- Performed administrative tasks such as filing documents or preparing reports.
- Interacted with customers regularly to ensure their needs were met.
Education
High School Diploma -
Camden Central High School
Camden, TN05-2020
Associate of Science - Pre Pharmacy
South College
Knoxville, TNSkills
- Labeling Accuracy
- Drug Monitoring
- Pharmacy Software Proficiency
- Prescription Interpretation
- Drug Classification Knowledge
- Medication Storage Procedures
- Pharmacy Law Compliance
- Workflow Optimization
- Prescription Filling
- Insurance Billing
- Medication Dispensing
- Drug Inventory Management
- FDA compliance
- Drug Inventory Control
- Insurance Verification
- Order Verification
- Ordering and stocking medications
- Problem-solving skills
- Point of sale systems proficiency
- HIPAA
- Pharmaceutical Calculations
- Payment Processing
- Data Entry
- Problem-solving abilities
- Creative Thinking
- Team building
- Reliability
- Attention to Detail
- Decision-Making
- Organizational Skills
- Active Listening
Timeline
Pharmacy Technician
Herndon Pharmacy
03.2023 - Current
Pharmacy Technician
Derek Holyfield, Greg Emison
10.2022 - 03.2023
Manager on Duty
Pizza Hut
03.2019 - 10.2022
High School Diploma -
Camden Central High School
Associate of Science - Pre Pharmacy
South College