Overview
Work History
Education
Skills
Timeline
Generic

Karlie Acree

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walgreens
09.2024 - 04.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Barista

Dunkin'
11.2023 - 12.2023
  • Demonstrated exceptional customer service skills by greeting and engaging with customers in a friendly and professional manner
  • Prepared and served a variety of espresso-based beverages and specialty coffee drinks according to company standards
  • Maintained cleanliness of work area and equipment, ensuring compliance with health and safety regulations
  • Operated cash register and handled transactions accurately, efficiently, and with attention to detail
  • Collaborated with team members to create a positive and efficient work environment, contributing to overall customer satisfaction

Shift leader

UDF
10.2022 - 11.2023
  • Managed a team of employees during daily shifts, delegating tasks and ensuring smooth operations
  • Conducted employee training on company policies and procedures, resulting in improved efficiency and customer satisfaction
  • Monitored inventory levels and placed orders to maintain adequate stock supplies
  • Resolved customer complaints and issues in a timely and professional manner to ensure a positive experience
  • Collaborated with management to develop strategies for increasing sales and meeting performance targets
  • Processed customer transactions accurately and efficiently using POS system
  • Assisted with merchandise restocking and maintaining a clean checkout area
  • Provided exceptional customer service by greeting and assisting customers with their inquiries
  • Handled returns and exchanges in accordance with store policies
  • Balanced cash drawer at the end of each shift and completed daily cash reconciliation tasks

Waitress

Red squirrel
05.2022 - 12.2022
  • Provided exceptional customer service by taking orders accurately and anticipating customer needs
  • Maintained a clean and organized work area to create a welcoming dining environment
  • Demonstrated strong multi-tasking abilities by managing multiple tables and orders simultaneously
  • Collaborated effectively with kitchen staff to ensure timely and accurate food delivery to customers
  • Received positive feedback from customers for my friendly demeanor and attentiveness

Cashier

Skyline chili
12.2020 - 02.2022
  • Efficiently processed customer transactions using a POS system while providing excellent customer service
  • Balanced cash register at the end of each shift with 100% accuracy
  • Assisted in maintaining cleanliness and organization of the checkout area
  • Managed customer inquiries and resolved any issues or complaints in a professional manner
  • Collaborated with team members to ensure smooth operations and a positive shopping experience for customers

Waitress

Frischs
06.2019 - 03.2020
  • Greeted and seated guests in a professional and friendly manner, ensuring a positive first impression
  • Provided attentive and efficient food and beverage service, accurately taking orders and delivering meals promptly
  • Maintained a clean and organized work area, including setting and resetting tables to meet restaurant standards
  • Demonstrated strong knowledge of menu items, ingredients, and specials to make recommendations and answer customer questions
  • Handled cash and credit card transactions accurately, balancing registers at the end of each shift with no discrepancies

Education

Healthcare

Cincinnati State
Cincinnati, OH

High School Diploma -

Achievepoint Academy
06.2021

Skills

  • Math
  • Communication
  • Teamwork
  • Creativity
  • Problem solving
  • Fast learner
  • Adaptability
  • Multitasking

Timeline

Pharmacy Technician

Walgreens
09.2024 - 04.2025

Barista

Dunkin'
11.2023 - 12.2023

Shift leader

UDF
10.2022 - 11.2023

Waitress

Red squirrel
05.2022 - 12.2022

Cashier

Skyline chili
12.2020 - 02.2022

Waitress

Frischs
06.2019 - 03.2020

Healthcare

Cincinnati State

High School Diploma -

Achievepoint Academy

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Karlie Acree