Karlie Acree
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walgreens
09.2024 - 04.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Barista
Dunkin'
11.2023 - 12.2023
- Demonstrated exceptional customer service skills by greeting and engaging with customers in a friendly and professional manner
- Prepared and served a variety of espresso-based beverages and specialty coffee drinks according to company standards
- Maintained cleanliness of work area and equipment, ensuring compliance with health and safety regulations
- Operated cash register and handled transactions accurately, efficiently, and with attention to detail
- Collaborated with team members to create a positive and efficient work environment, contributing to overall customer satisfaction
Shift leader
UDF
10.2022 - 11.2023
- Managed a team of employees during daily shifts, delegating tasks and ensuring smooth operations
- Conducted employee training on company policies and procedures, resulting in improved efficiency and customer satisfaction
- Monitored inventory levels and placed orders to maintain adequate stock supplies
- Resolved customer complaints and issues in a timely and professional manner to ensure a positive experience
- Collaborated with management to develop strategies for increasing sales and meeting performance targets
- Processed customer transactions accurately and efficiently using POS system
- Assisted with merchandise restocking and maintaining a clean checkout area
- Provided exceptional customer service by greeting and assisting customers with their inquiries
- Handled returns and exchanges in accordance with store policies
- Balanced cash drawer at the end of each shift and completed daily cash reconciliation tasks
Waitress
Red squirrel
05.2022 - 12.2022
- Provided exceptional customer service by taking orders accurately and anticipating customer needs
- Maintained a clean and organized work area to create a welcoming dining environment
- Demonstrated strong multi-tasking abilities by managing multiple tables and orders simultaneously
- Collaborated effectively with kitchen staff to ensure timely and accurate food delivery to customers
- Received positive feedback from customers for my friendly demeanor and attentiveness
Cashier
Skyline chili
12.2020 - 02.2022
- Efficiently processed customer transactions using a POS system while providing excellent customer service
- Balanced cash register at the end of each shift with 100% accuracy
- Assisted in maintaining cleanliness and organization of the checkout area
- Managed customer inquiries and resolved any issues or complaints in a professional manner
- Collaborated with team members to ensure smooth operations and a positive shopping experience for customers
Waitress
Frischs
06.2019 - 03.2020
- Greeted and seated guests in a professional and friendly manner, ensuring a positive first impression
- Provided attentive and efficient food and beverage service, accurately taking orders and delivering meals promptly
- Maintained a clean and organized work area, including setting and resetting tables to meet restaurant standards
- Demonstrated strong knowledge of menu items, ingredients, and specials to make recommendations and answer customer questions
- Handled cash and credit card transactions accurately, balancing registers at the end of each shift with no discrepancies
Education
Healthcare
Cincinnati State
Cincinnati, OHHigh School Diploma -
Achievepoint Academy
06.2021
Skills
- Math
- Communication
- Teamwork
- Creativity
- Problem solving
- Fast learner
- Adaptability
- Multitasking
Timeline
Pharmacy Technician
Walgreens
09.2024 - 04.2025
Barista
Dunkin'
11.2023 - 12.2023
Shift leader
UDF
10.2022 - 11.2023
Waitress
Red squirrel
05.2022 - 12.2022
Cashier
Skyline chili
12.2020 - 02.2022
Waitress
Frischs
06.2019 - 03.2020
Healthcare
Cincinnati State
High School Diploma -
Achievepoint Academy