Summary
Overview
Work History
Education
Timeline
Generic

Karlie Almendariz

Fairfield,CA

Summary

Hardworking with proven relationship-building and time management skills in environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

4
4
years of professional experience

Work History

Server/Cashier

Mary's Pizza Shack
Fairfield, CA
04.2021 - Current
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Took orders from customers accurately and in a timely manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees to perform duties.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Informed customers of daily specials and signature menu items.

Host

Texas Roadhouse
Fairfield, CA
01.2020 - 03.2022
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Took reservations from patrons by phone or online.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

High School Diploma -

Angelo Rodriguez High School
Fairfield, CA
06-2023

Timeline

Server/Cashier

Mary's Pizza Shack
04.2021 - Current

Host

Texas Roadhouse
01.2020 - 03.2022

High School Diploma -

Angelo Rodriguez High School

Similar Profiles

CREATE PROFILE
Karlie Almendariz