Karlie Arp
Indianapolis,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Operating Room Scheduler
Riley Children's Hospital
09.2023 - Current
- Optimized patient scheduling by effectively coordinating surgery times and resources.
- Managed daily OR schedules, ensuring optimal utilization of operating rooms and staff.
- Reduced cancellations and delays by closely monitoring and adjusting the schedule as needed.
Mobility Technician
Indiana University Health
06.2022 - 09.2023
- An asset to the rehabilitation services team at IU Health that specializes in assisting patients in any physical activity, movement, mobility, and strengthening.
Field Service Representative
Breg, INC.
03.2021 - 03.2022
- Servicing 15 Orthopedic accounts in the Toledo territory weekly
- Enhanced customer satisfaction by providing timely and efficient field service support.
- Streamlined work order processes for faster response times and improved customer experience.
- ICD-10, Medical billing and coding.
Unit Secretary
Promedica Toledo Hospital
06.2020 - 03.2021
- Providing support to all clinical staff on the unit.
- Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
Education
BS - Exercise Science
University of Toledo
Toledo, OhioMBA - Healthcare Management
Western Governors University
05.2024
Skills
- Adaptability
- Excellent Communication
- Surgical Scheduling Experience
- Strong Organization
- Process Improvement
- Quality Control
- Active Listening
- Medical Terminology Proficiency
- Team Collaboration
- EHR Systems Expertise
- Medical Billing
Certifications
- BLS Certified
- First Aid Certified
Volunteer Experience
- Michigan Special Olympics Medical Team, Summer Games, 2018, 2019, Provided Medical support and safe conditions for athletes, spectators, and families.
- Glass City Marathon Medical Aid, April, 2018, 2019, Provided Medical support and safe conditions to marathon participants.
- Ford/FEMA Ventilator & PPE Production, April 2020-June 2020, Assisted in the production of PPE and Ventilator parts.
Timeline
Operating Room Scheduler
Riley Children's Hospital
09.2023 - Current
Mobility Technician
Indiana University Health
06.2022 - 09.2023
Field Service Representative
Breg, INC.
03.2021 - 03.2022
Unit Secretary
Promedica Toledo Hospital
06.2020 - 03.2021
BS - Exercise Science
University of Toledo
MBA - Healthcare Management
Western Governors University