Karlie Cooper
Miami
Summary
Library assistant with a strong focus on customer service and attention to detail. Committed to creating inviting spaces and engaging displays, enhancing the overall library experience for patrons.
Overview
5
5
years of professional experience
Work History
Library Assistant
Eastern Shawnee Tribe Of Oklahoma
Wyandotte, OK
06.2025 - Current
- Giving a welcoming atmosphere by maintaining a clean, safe, and inviting spaces within the library premises.
- Handles check-in and check-out process of books and materials of the Library.
- Assisting patrons in locating library materials and utilizing resources effectively.
- Managing daily library operations, including cataloging, reference services, and program planning
- Collaborated with staff to plan and execute community outreach programs.
- Maintained and updated patron records in library system database.
- Promoting literacy and reading enjoyment through developing engaging book displays and promotional materials.
Sundry
Ottawa Tribe of Oklahoma
Miami, OK
07.2021 - 06.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Ability to learn quickly and adapt to new situations.
- Maintained accurate cash drawer and balanced daily sales reports.
- Resolved customer complaints by, giving positive resolutions and loyalty.
- Monitored inventory levels and coordinated restocking efforts with management in the gift shop, and ice cream.
- Welcomed customers and helped determine their needs.
- Set up new sales displays each week with merchandise.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed new flavor recipes, incorporating seasonal ingredients to enhance customer offerings.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
Education
High School Diploma -
Miami High School
Miami, OKSkills
- Written and oral communication
- Computer assistance
- Cataloging
- Shelving materials
- Display creation
- Patron education
- Book repair
- Cataloging of materials
- Attention to detail
- Time management
- Multitasking
- Organizational skills
- Customer service
- POS system operations
Timeline
Library Assistant
Eastern Shawnee Tribe Of Oklahoma
06.2025 - Current
Sundry
Ottawa Tribe of Oklahoma
07.2021 - 06.2025
High School Diploma -
Miami High School