Karlie Gomez
Warren
Summary
Skilled Dental Assistant with proven expertise in pediatric dental care and patient relations, honed at Children's Dental Specialists. Demonstrates exceptional instrument sterilization techniques and team collaboration abilities, ensuring high standards of patient care coordination.
Efficient Medical experience with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Childrens Dental Specialists
Hazel Park
09.2024 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Sterilized instruments according to established guidelines and protocols.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Selected and prepared tools used for procedures by sanitizing and arranging.
Nutrition Service Worker
Corewell Health
Royal Oak
02.2024 - 09.2024
- Maintained accurate records of patient meal consumption and diet instructions.
- Addressed food complaints with kitchen staff and promptly served replacement menu items.
- Stocked service stations with ice, napkins and straws.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Participated in ongoing training to enhance job skills and knowledge.
- Resolved customer complaints regarding menu selection or service issues promptly.
- Assisted in the preparation and delivery of meals to patients, following strict food safety protocols.
- Cleaned and sanitized all kitchen equipment and surfaces, according to health standards.
- Delivered patients' food trays, confirming all food ordered was on the tray, and confirming patient information and dietary needs.
Barista Manager
Beyond Juicery And Eatery
Warren
11.2021 - 03.2024
- Addressed customer complaints promptly and professionally.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Managed barista staff, ensuring proper training and scheduling.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained new baristas on smoothie/drink preparation techniques and customer service standards.
- Established and adjusted ordering parameters to manage inventory.
- Resolved problems or concerns to satisfaction of involved parties.
- Coordinated staff schedules, balancing workload and ensuring adequate coverage during peak times.
- Distributed food to service staff for prompt delivery to customers.
- Managed opening and closing procedures, ensuring efficient operation.
- Coached staff on strategies to enhance performance and improve customer relations.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
High School Diploma -
Warren Mott High School
Warren, MI05-2023
Skills
- Instrument preparation
- Dental procedure preparation
- Pediatric dental care
- Periodontics
- Instrument selection
- Dental staff assistance
- Patient relations
- X-ray processing
- Team collaboration abilities
- Chairside assistance
- Sterilization techniques
- HIPAA compliance
- Instrument sterilization techniques
- Strong writing and verbal skills
- Patient services
- First aid training
- Patient care coordination
Timeline
Dental Assistant
Childrens Dental Specialists
09.2024 - Current
Nutrition Service Worker
Corewell Health
02.2024 - 09.2024
Barista Manager
Beyond Juicery And Eatery
11.2021 - 03.2024
High School Diploma -
Warren Mott High School
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