Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Karlie Hall

Cheboygan,MI

Summary

Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.

Overview

15
years of professional experience
1
Certification

Work History

BayBluffs
Harbor Springs, Michigan

CNA
04.2019 - Current

Job overview

  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Baymont inn & Suit Hotel
Mackinaw City, Michigan

Housekeeper
04.2015 - 11.2018

Job overview

  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Inspected furniture for damage or stains in between guest stays.
  • Followed safety procedures when handling hazardous materials.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Sorted and counted linens and organized in storage areas.

SUBWAY®Restaurants
Cheboygan, Michigan

Sandwich Artist
05.2013 - 04.2017

Job overview

  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Upsold additional items to increase store profits.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Trained sandwich artists to apply attention to detail and commitment to quality.

Cheboygan youth center
Cheboygan, Michigan

Volunteer
02.2010 - 04.2013

Job overview

  • Encouraged middle school-aged kids to participate in positive after school activities.
  • Assisted with homework
  • Acted as mentor, role model, and friend to kids who attended.

Education

Agape
Harbor Springs, MI

License from Certified Nursing Aide
08-2024

Cheboygan Area High School
Cheboygan, Michigan

High School Diploma
05-2013

Skills

  • Physical stamina
  • Bathing assistance
  • Patient hygiene assistance
  • Toileting assistance
  • Time management
  • Emotional support
  • Lifting and transferring
  • Patient care
  • HIPAA compliance
  • Active listening
  • Patient advocacy
  • Compassion and empathy
  • Attention to detail
  • Team collaboration
  • Multitasking and organization
  • Cultural sensitivity
  • Clinical documentation
  • Flexibility and adaptability

Certification

  • Certified nursing assistant course completed through Agape in August 2023
  • License obtained through the state of Michigan in October 2023

Timeline

CNA

BayBluffs
04.2019 - Current

Housekeeper

Baymont inn & Suit Hotel
04.2015 - 11.2018

Sandwich Artist

SUBWAY®Restaurants
05.2013 - 04.2017

Volunteer

Cheboygan youth center
02.2010 - 04.2013

Agape

License from Certified Nursing Aide

Cheboygan Area High School

High School Diploma
Karlie Hall