Summary
Overview
Work History
Education
Skills
Timeline
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Karlie Wells

Palm City

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance team productivity and resolve customer concerns effectively. Showcasing versatility and a positive attitude to drive operational efficiency.

Overview

5
5
years of professional experience

Work History

Service Operations Representative

Orchid Insurance
09.2024 - Current
  • Facilitated open lines of communication between team members, promoting collaboration and information sharing for improved outcomes.
  • Resolved escalated customer issues swiftly, ensuring client satisfaction and retention.
  • Contributed ideas during team meetings aimed at improving the overall effectiveness of the department''s processes.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Server

Dune Dog Cafe
03.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Line Worker

Panera Bread
05.2020 - 03.2022
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.

Education

No Degree -

Saint Leo University
Saint Leo, FL

Martin County High Scool
Stuart, FL
04-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Team Oriented
  • Positive Attitude

Timeline

Service Operations Representative

Orchid Insurance
09.2024 - Current

Server

Dune Dog Cafe
03.2022 - Current

Line Worker

Panera Bread
05.2020 - 03.2022

No Degree -

Saint Leo University

Martin County High Scool

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