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Stephanie Wallace
Peachtree City,GA
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Production Specialist
Tingue & Brown Co.
Peachtree City, Georgia
08.2021 - 06.2025
- Achieved 100% on‑time order completion through coordinated production scheduling and cross‑functional alignment.
- Improved fulfillment accuracy by 8% by tightening workflow controls across production, quality, and distribution.
- Reduced waste by 15% by executing LEAN process improvements that increased throughput and standardized work.
- Strengthened production flow and delivery performance by partnering with logistics and sales across North American and European markets.
Online Program Advisor
Speakingeasily.com
Hanoi, Vietnam
11.2014 - 08.2021
- Managed 10–14 individualized learner sessions daily, adapting lesson plans and assessments to diverse proficiency tracks
- Monitored enrollment trends, analyzed data, and developed reports on program performance metrics.
- Managed communication between faculty members, administrators, staff members, and external organizations regarding program initiatives.
- Evaluated potential candidates for admission into the program based on their qualifications.
Operations Coordinator
Jin Young Textile Co.
North Gyeongsan, South Korea
05.2009 - 04.2012
- Drove end-to-end operational turnaround by coordinating scope schedules and cross-team execution, restoring 100% production uptime and increasing on-time delivery by 20% across Southeast Asia, Europe, and South America
- Managed inventory levels and ordered materials as needed for production.
- Coordinated daily operations and logistics for textile production processes.
- Implemented quality control measures to ensure product consistency and standards.
Technical Hardware Support
Dong Jin Mobile Co.
North Gyeongsan, South Korea
09.2007 - 05.2009
- Coordinated production quality and hardware engineering tasks to enhance Samsung mobile line reliability
- Led troubleshooting workflows for hardware failures, resulting in effective resolutions through technical analysis.
- Managed issue tracking, defect documentation, and risk logs to ensure effective collaboration with cross-functional teams
- Documented risks while ensuring timely resolution of hardware issues
Education
Bachelor of Science - Elementary Education
St. Anthony’s College
Antique, Philippines10-1999
Skills
- Project & Operations Coordination
- Communications Planning
- Problem Analysis, Implementation, & Resolution
- Stakeholder Engagement
- Workflow Coordination & Time Management
- Cross-Functional Collaboration
- Customer Relations Management
- SaaS, Microsoft 365 CoPilot, Google WorkSpace,
- Agentic Context Engineering
- AI Literacy, Prompt Engineering
Timeline
Production Specialist
Tingue & Brown Co.
08.2021 - 06.2025
Online Program Advisor
Speakingeasily.com
11.2014 - 08.2021
Operations Coordinator
Jin Young Textile Co.
05.2009 - 04.2012
Technical Hardware Support
Dong Jin Mobile Co.
09.2007 - 05.2009
Bachelor of Science - Elementary Education
St. Anthony’s College