KARLO D’GALLEGOS
Twentynine Palms,CA
Summary
Results driven Business Development Manager with expertise in data management, product inventory management, partnership development and proposal design, driving business growth. I am seasoned in company operations starting from customer service through warehouse management and logistics. I also possess mechanical and technical aptitude with product manufacturing and software applications supported by years of experience.
Overview
16
16
years of professional experience
Work History
Titec - Business Development Manager
Gallop Cycle Corporation
Long Beach, California
08.2025 - Current
- Developed partnerships with industry stakeholders for business growth
- Designed proposals and presentations for company direction and business opportunities
- Established business protocols based off market reports
- Reviewed and improved business procedures for efficiency
Accounts Manager
Felt Bicycles
Murrieta, California
07.2024 - 05.2025
- Managed business partner accounts utilizing all software tools for aftermarket sales and support
- Coordinated with sales, product development and manufacturing teams between Asia & Europe
- Maintain product inventory efficiency at facilities in several states
- Developed and trained technical service knowledge to European staff
- Generate quality control reports on all new product
Account Support Specialist
Pierer New Mobility GmbH/Felt Bicycles
Murrieta, California
03.2022 - 07.2024
- B2B/B2C OEM cross support for all brands including Felt, GASGAS, Husqvarna bicycles
- Maintained warehouse operations while integrating product into new facilities between Nevada and Utah.
- Managed data migration from between companies
After Sales Service Specialist
Group Rossignol/Felt Bicycles
Ogden, Utah
08.2019 - 03.2022
- B2B/B2C OEM cross support for ski and bicycle brands including Time Bicycles, Felt Bicycles,
Rossignol Bicycles & Rossignol Cross Country Ski group - Developed Rossignol Bicycle assembly & distribution processes for direct to consumer sales
- Managed warehouse operations while integrating into new facilities between California and Utah
Dealer Support Representative
Felt Bicycles
Ontario, California
04.2010 - 07.2019
- Offer B2B support, handling all dealer inquires covering technical support & warranty request
- Managed all returns from B2B & B2C
- Operated LTL & small parts logistics
- Ensured all Hazmat shipments complied with IATA & CFR regulations
Education
A.S - CRIMINAL JUSTICE & CORRECTIONS
EVEREST COLLEGE
01-2006
PURSUED A.S., RIO HONDO COLLEGE (JC)
01-2000
Skills
- Proficient in various software platforms not limited to MAS, SAP, Microsoft Dynamics
- Experienced in warehousing supply chain inventory control and logistics
- Previously Hazmat certified meeting IATA and CFR regulations
- Detailed quality control inspection and reports
- Procedural development and training (video and manuals)
- Experience in cross functional collaboration (domestic and foreign)
Software Knowledge
- Experienced using various software for data and inventory management; Microsoft Dynamics AX, InFor, SAP, MAS, M3, ACT!, Service Now, Sales Force, Shopify, Hubspot
- Experienced with various Microsoft software; Outlook, Teams, Excel, Word, Power Point, Access (limited)
Timeline
Titec - Business Development Manager
Gallop Cycle Corporation
08.2025 - Current
Accounts Manager
Felt Bicycles
07.2024 - 05.2025
Account Support Specialist
Pierer New Mobility GmbH/Felt Bicycles
03.2022 - 07.2024
After Sales Service Specialist
Group Rossignol/Felt Bicycles
08.2019 - 03.2022
Dealer Support Representative
Felt Bicycles
04.2010 - 07.2019
A.S - CRIMINAL JUSTICE & CORRECTIONS
EVEREST COLLEGE
PURSUED A.S., RIO HONDO COLLEGE (JC)