Summary
Overview
Work History
Education
Skills
References
Timeline
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Karly Freeman

Gastonia,NC

Summary

Compassionate and accommodating professional with 2 years of experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards.

Overview

6
6
years of professional experience

Work History

Psychiatric Technician

Atrium Healthcare
06.2023 - Current
  • Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.

Psychosocial Rehabilitation Case Manager

EQCS
11.2022 - 06.2023
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.

Registered Behavior Technician

Highlights Healthcare
01.2022 - 11.2022
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
  • Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.

Lead Barista/Manager

Harris Teeter - Starbucks
02.2018 - 12.2021
  • Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
  • Streamlined workflow for barista team members by implementing effective task delegation.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.

Education

Master of Science - Clinical Mental Health Counseling

Walden University
Minneapolis, MN
05.2026

Bachelor of Science - Psychology

University of North Carolina At Charlotte
Charlotte, NC
05.2023

Skills

  • Treatment Management
  • Emergency Response
  • Behavior Monitoring
  • Direct Patient Care
  • Performance Tracking
  • Individualized Counseling
  • Intervention Management
  • Data Collection
  • Documentation Skills
  • Case Management
  • Team Management
  • Time management

References

References available upon request.

Timeline

Psychiatric Technician

Atrium Healthcare
06.2023 - Current

Psychosocial Rehabilitation Case Manager

EQCS
11.2022 - 06.2023

Registered Behavior Technician

Highlights Healthcare
01.2022 - 11.2022

Lead Barista/Manager

Harris Teeter - Starbucks
02.2018 - 12.2021

Master of Science - Clinical Mental Health Counseling

Walden University

Bachelor of Science - Psychology

University of North Carolina At Charlotte

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Karly Freeman