Karly-Rose Pave-Soares
Kapaa,HI
Overview
3
3
years of professional experience
Work History
Pool Attendant/Office Assistant
Waipouli Beach Resort
08.2022 - Current
- Moved umbrellas and lounge chairs at the request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Provided necessary support for disabled guests, ensuring their comfort and ease of access within the facility.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
Server/Food Runner
Monicos
03.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Education
High School Diploma -
Kapaa High School
4695 Mailihuna Rd05-2022
Skills
- Guest Service
- Work well with others
- Adaptability in situations
- Emergency response readiness
- Patience and empathy
- Problem-solving capacity
- Strong communication skills
- Fast learner
Timeline
Pool Attendant/Office Assistant
Waipouli Beach Resort
08.2022 - Current
Server/Food Runner
Monicos
03.2022 - 05.2024
High School Diploma -
Kapaa High School