Karlyn Garza
Laredo,TX
Summary
Dedicated Server skilled in thriving within fast-paced restaurant environments catering to discerning customers. Delivered exceptional dining experiences through strong memorization and teamwork abilities, ensuring accuracy and professionalism during peak times. Maintained high standards of service, contributing to customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Waitress
Olive Garden
Laredo, Texas
01.2018 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
Waitress/Host
Hal's Landing
Laredo, TX
02.2016 - 12.2017
- Greeted customers, answered questions, and recommended specials to increase profits.
- Managed multiple tables efficiently while maintaining high service quality.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Processed payments accurately using cash registers or POS systems.
Host
Chili's
Laredo, TX
11.2014 - 12.2015
- Greeted and seated guests promptly to enhance dining experience.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Managed waitlists effectively during peak hours to optimize table turnover.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Host
Applebee's
Laredo, TX
03.2014 - 11.2014
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided customers with accurate wait times and monitored waiting list.
- Managed waitlists effectively during peak hours to optimize table turnover.
- Monitored dining area for cleanliness and organized seating arrangements.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
United High School
Laredo, TXSkills
- Excellent customer service
- Effective communication
- Team collaboration
- Time management
- Strong multitasking
Languages
English
Native language
Spanish
Advanced (C1)
C1
Timeline
Waitress
Olive Garden
01.2018 - Current
Waitress/Host
Hal's Landing
02.2016 - 12.2017
Host
Chili's
11.2014 - 12.2015
Host
Applebee's
03.2014 - 11.2014
United High School