Organized professional with dynamic customer service, talents. Coordinates inspections, oversees conflict resolution, and delivers results. Remains poised in stressful environments.
Overview
2
2
years of professional experience
Work History
Before and After School Daycare Worker
Ozark School District
Ozark, MO
03.2022 - 05.2024
Supervised and engaged with K-6th grade students in pre and post-school activities.
Ensured the wellbeing of children in a nurturing environment
Assisted parents with drop-off and pick-up of their children.
Monitored children's play activities to ensure safety.
Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
Communicated regularly with parents regarding their child's progress or concerns.
Barista
Starbucks
Ozark, MO
06.2023 - 11.2023
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Provided excellent customer service by responding to inquiries quickly and professionally.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Hostess
Arris' Pizza
Springfield, MO
06.2022 - 10.2022
Maintained a clean and organized dining area.
Greeted guests warmly upon arrival, seating them promptly.
Assisted in preparing the restaurant for opening and closing shifts.
Provided menus to customers and answered questions regarding menu items.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Communicated clearly with kitchen staff regarding customer orders.
Demonstrated strong interpersonal skills when interacting with customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Ozark High School
Ozark, MO
05-2024
Skills
Customer Service
Guest Engagement
Positive and professional
Phone Etiquette
Friendly and outgoing
Speedy and efficient
Reliability
Team Collaboration
Time Management
Workstation Maintenance
Activities leadership
Problem Resolution
Relationship Building
Affiliations
I have spent the last 11 years, up until recently, playing volleyball. It showed me the importance of mentality, attitude, respect and teamwork, while collectively working towards a goal.
References
References available upon request.
Timeline
Barista
Starbucks
06.2023 - 11.2023
Hostess
Arris' Pizza
06.2022 - 10.2022
Before and After School Daycare Worker
Ozark School District
03.2022 - 05.2024
High School Diploma -
Ozark High School
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