Karma Haddad
Prospective Mental Health Counselor
Livonia,MI
Summary
Aspiring Mental Health Counselor with a strong academic foundation, currently pursuing a Master's degree in Mental Health Counseling. Demonstrates a comprehensive understanding of counseling theories and therapeutic techniques, complemented by hands-on experience in crisis intervention at [Common Ground Resource & Crisis Center]. Committed to fostering a supportive and empathetic environment for individuals facing mental health challenges. Eager to leverage academic knowledge and practical skills to contribute effectively to the field of mental health counseling.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Crisis Helpline Volunteer
Common Ground Resource & Crisis Center
Pontiac, MI
09.2023 - Current
- Trained in substance abuse, domestic abuse, suicide, self-harm, human trafficking, grief, mental health, trauma informed care, LGBTQ+, and physical and sexual violence.
- Trained in iCarol and 8X8 application software.
- Worked with schools, rehabilitation programs and mental health facilities.
- Supported individuals dealing with mental health and emotional issues.
- Triaged and responded to telephone mental health crisis intervention.
- Offered referrals to provide comprehensive mental health support.
- Provided education on mental health topics and resources to clients.
- Used skills such as active listening to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis.
Sales Associate
Sam Michaels Tailoring & Tuxedo
Farmington Hills, MI
05.2023 - 09.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Esthetician
European Wax Center
West Bloomfield, MI
04.2019 - 03.2020
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm, and exceptional customer experience.
- Educated patients on treatment options.
- Waxed clients various bodies using soft and hard waxes.
- Maintained clean and sanitary workspace.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI 08.2021 - 12.2023
Esthetician License - Esthetician
Michigan College of Beauty - Troy, Inc.
Troy, MI 01.2018 - 06.2018
Skills
Computer Skills
Recordkeeping
Telephone Etiquette
Positive Attitude
Friendly and Outgoing
Documentation and Reporting
Teamwork and Collaboration
Relationship Building
Recordkeeping and Confidentiality
Verbal and Written Communication
Timeline
Crisis Helpline Volunteer
Common Ground Resource & Crisis Center
09.2023 - Current
Sales Associate
Sam Michaels Tailoring & Tuxedo
05.2023 - 09.2023
Bachelor of Arts - Psychology
Wayne State University
08.2021 - 12.2023
Esthetician
European Wax Center
04.2019 - 03.2020
Esthetician License - Esthetician
Michigan College of Beauty - Troy, Inc.
01.2018 - 06.2018