Karma Haddad
Prospective Mental Health Counselor
Livonia,MI
Summary
Aspiring Mental Health Counselor with a strong academic foundation, currently pursuing a Master's degree in Mental Health Counseling. Demonstrates a comprehensive understanding of counseling theories and therapeutic techniques, complemented by hands-on experience in crisis intervention at [Common Ground Resource & Crisis Center]. Committed to fostering a supportive and empathetic environment for individuals facing mental health challenges. Eager to leverage academic knowledge and practical skills to contribute effectively to the field of mental health counseling.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Crisis Helpline Volunteer
Common Ground Resource & Crisis Center
Pontiac, MI
09.2023 - Current
- Trained in substance abuse, domestic abuse, suicide, self-harm, human trafficking, grief, mental health, trauma informed care, LGBTQ+, and physical and sexual violence.
- Trained in iCarol and 8X8 application software.
- Worked with schools, rehabilitation programs and mental health facilities.
- Supported individuals dealing with mental health and emotional issues.
- Triaged and responded to telephone mental health crisis intervention.
- Offered referrals to provide comprehensive mental health support.
- Provided education on mental health topics and resources to clients.
- Used skills such as active listening to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis.
Sales Associate
Sam Michaels Tailoring & Tuxedo
Farmington Hills, MI
05.2023 - 09.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Esthetician
European Wax Center
West Bloomfield, MI
04.2019 - 03.2020
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm, and exceptional customer experience.
- Educated patients on treatment options.
- Waxed clients various bodies using soft and hard waxes.
- Maintained clean and sanitary workspace.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI 08.2021 - 12.2023
Esthetician License - Esthetician
Michigan College of Beauty - Troy, Inc.
Troy, MI 01.2018 - 06.2018
Skills
Computer Skills
Timeline
Crisis Helpline Volunteer
Common Ground Resource & Crisis Center
09.2023 - Current
Sales Associate
Sam Michaels Tailoring & Tuxedo
05.2023 - 09.2023
Bachelor of Arts - Psychology
Wayne State University
08.2021 - 12.2023
Esthetician
European Wax Center
04.2019 - 03.2020
Esthetician License - Esthetician
Michigan College of Beauty - Troy, Inc.
01.2018 - 06.2018