Karma Washington
Jackson,MS
Summary
A certified medical assistant with a strong foundation in patient-focused care and customer service, specializing in family medicine. I am skilled in both clinical and administrative duties, including preparing patients for exams, taking vital signs, administering injections, and performing basic lab work. I am also proficient in insurance verification, scheduling, and providing comprehensive front desk support.
I am a quick learner and thrive in fast-paced environments, using my strong multitasking and organizational skills to ensure a smooth workflow and enhance both patient satisfaction and clinical efficiency. Recognized for my excellent communication skills, attention to detail, and a compassionate approach, I am committed to supporting patients of all ages and contributing to a cohesive, patient-centered care team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant Extern
Sky Intergrative Medical Center
408 Fontaine Pl Suite 101-104, Ridgeland, MS 39157
04.2025 - 06.2025
- Evaluated patient understanding of discharge instructions, reducing potential complications or readmissions due to miscommunication.
- Enhanced clinical workflow for healthcare providers by promptly updating electronic health records.
- Maintained a clean and organized work environment, adhering to infection control protocols and safety guidelines.
- Conducted initial assessments on incoming patients, identifying urgent cases that required immediate attention from medical professionals.
- Supported healthcare team members through efficient communication and collaboration during daily operations.
- Reduced wait times for patients by effectively coordinating with the front desk staff to expedite check-in procedures.
- Performed quality assurance checks on laboratory equipment, ensuring accurate test results and timely diagnosis for patients.
- Improved patient care by efficiently taking vital signs and accurately recording medical history.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
Clinical Medical Assistant Extern
EmPower Children's Clinic - Pearl
2507A Old Brandon Rd, Pearl, MS 39208
03.2025 - 05.2025
- Administered patient vitals, ensuring accuracy and compliance with healthcare protocols.
- Assisted in patient examinations, providing support to physicians during procedures.
- Scheduled appointments and managed patient flow to enhance operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit.
Student Medical Assistant
Delta Technical College
Ridgeland, MS
09.2024 - 05.2025
- Learned how maintained confidentiality of sensitive patient information by adhering to HIPAA regulations throughout all aspects of job duties.
- Executed venipunctures for diagnostic purposes.
- Promoted a positive work environment through effective teamwork and open communication among staff members.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Educated on how to answer telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in school.
Server
Zea Rotisserie & Grill
Ridgeland, MS
08.2023 - 07.2025
- Cleaned tables, removed dirty dishes, and replaced table linens
- Providing food or drink suggestions
- Exhibited extensive familiarity with menu offerings and products.
- Replenished clean linens, glassware, silverware, and dishes
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Cleaned tables and chairs to prepare dining area for next customers
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Greeted guests and provided menus
- Checked food before serving it to customers
- Set up tables in between patrons to reduce wait times
- Assisted in preparing salads, appetizers and desserts to speed up food service
Host
Zea Rotisserie & Grill
Ridgeland, MS
08.2023 - 07.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Retail
Zea Rotisserie & Grill
Ridgeland, MS
08.2023 - 07.2025
- Collaborated with management to develop effective loss prevention policies and procedures for various retail environments.
- Enhanced customer satisfaction by efficiently addressing and resolving retail operation issues.
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
Education
Certificate - Medical Assistant
Delta Technical College
Ridgeland, MS05.2025
High School Diploma -
Forest Hill High School
Jackson, MS05.2024
Skills
- Problem-solving abilities
- Attention to detail
- Multi-tasking abilities
- Adaptable and fast learner
- Works well under pressure
- Professionalism and ethics
- Trustworthy companion
- Adaptable
- Effective time management
- Multitasking proficiency
- Team collaboration
- Customer service
- Strong work ethic
Education
false
Certification
- CPR Certification
- Certified Medical Assistant
Timeline
Certified Medical Assistant Extern
Sky Intergrative Medical Center
04.2025 - 06.2025
Clinical Medical Assistant Extern
EmPower Children's Clinic - Pearl
03.2025 - 05.2025
Student Medical Assistant
Delta Technical College
09.2024 - 05.2025
Server
Zea Rotisserie & Grill
08.2023 - 07.2025
Host
Zea Rotisserie & Grill
08.2023 - 07.2025
Retail
Zea Rotisserie & Grill
08.2023 - 07.2025
Certificate - Medical Assistant
Delta Technical College
High School Diploma -
Forest Hill High School