KARMEL NELSON
Charlotte,NC
Summary
Seasoned Export Supervisor with a proven track record at Air General, adept in freight forwarding and export compliance. Excelled in managing diverse cargo, including valuables and perishables, through meticulous documentation management and team oversight. Skilled trainer in DG and iCargo, enhancing operational efficiency and safety. Demonstrates exceptional problem-solving abilities and a keen eye for detail, ensuring reliability in high-stakes environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Export Flight Coordinator
Air General
Charlotte, NC
01.2013 - Current
- Coordinate International flights going out
- Ensure all awbs are correct for customs
- Work closely with the warehouse team to ensure the build up is correct
- Ensure that all weights are correct in the load plan
- Ensure all trip files are correct
Trainer
Air General Inc.
Charlotte, NC
05.2009 - Current
- Train office agents and screening agents on initial and recurrent training, for DG, Screening and iCargo
- Provide OJT training for new hires.
- Work collaboratively across departments to make sure training is up to date
- Audit DG files to ensure that they are compliant.
Export Supervisor
Air General
Charlotte, NC
03.2008 - Current
- Monitor counter agents processing outbound airway bills being dropped off by the shipper.
- Monitor import agents on the delivery process
- Monitor export planners on freight coming in and going back out
- Ensure that all import/domestic cargo is placed on hand by cut off time
- Make sure that freight is dispatched in a timely manner.
- Managing multiple products (valuables, live animals, perishables) with special handling.
- Ensuring safety and reliability by conduting self audits to ensure all awbs are accurately documented.
Education
High School Diploma -
West Mecklenburg
Charlotte, NC08-1998
Skills
- Export compliance
- Freight forwarding
- Documentation management
- Office administration
- Customer service
- Team oversight
- Excellent verbal and written communication skills
- DG Trainer
- Cargo Essentials/iCargo trainer
- Skilled in operating PCs, tablets, scanners
- Cargo screener
- Shipment coordination
- Solving complex cargo issues
- Keen eye for details
Certification
- DG Trainer
- iCargo/Cargo Essential trainer
- Screening trainer
Timeline
Export Flight Coordinator
Air General
01.2013 - Current
Trainer
Air General Inc.
05.2009 - Current
Export Supervisor
Air General
03.2008 - Current
High School Diploma -
West Mecklenburg