Karmen Gonzalez
Jacksonville
Summary
I am a highly motivated employee with a quick learning ability, and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Prepared to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
Work History
FOH server
Tijuana Flats
Jacksonville
04.2023 - 01.2024
- Greeted guests upon arrival, provided menus and answered questions regarding menu items.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Organized takeout orders for dine-in or pick-up customers.
- Promoted specials or upcoming events within the restaurant.
- Conducted regular inventories of supplies needed to ensure adequate stock levels were maintained.
- Assisted other servers with table bussing during peak periods.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
Concessions Worker
Monster Jam
Jacksonville
03.2019 - 03.2021
- Maintained cleanliness and organization of concession areas.
- Processed cash and card transactions efficiently at point of sale.
- Collaborated with team members to manage inventory levels.
- Provided friendly service to enhance guest experiences during events.
- Followed company procedures for opening and closing concession stands.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Education
GED -
FSCJ
Jacksonville, FL05-2024
Skills
- Personal hygiene
- Phone etiquette
- Attention to detail
- Hospitality and accommodation
Timeline
FOH server
Tijuana Flats
04.2023 - 01.2024
Concessions Worker
Monster Jam
03.2019 - 03.2021
GED -
FSCJ
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