Karmen Griffin
Monroeville,PA
Summary
Compassionate Private Duty Caregiver with background in providing one-on-one care to patients. Strong skills in monitoring vital signs, assisting with daily living tasks, and managing medication regimen contribute to high-quality patient care delivery. Demonstrated ability to build strong relationships with clients and families resulting in improved patient comfort and satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Coder
Highmark Blue Cross Blue Shield
Pittsburgh, PA
06.2004 - 02.2008
- Conducted audits on coded claims to ensure complete data elements for accurate payment processing.
- Monitored and analyzed coding error trends to enhance overall coding accuracy.
- Verified accuracy of procedure codes to secure appropriate reimbursement levels.
- Maintained updated knowledge of coding requirements through continuing education and certification renewal.
- Collaborated with billing, clinical documentation improvement, and quality assurance departments to uphold accurate coding practices.
- Utilized ICD-10, CPT, and HCPCS coding systems for efficient claims processing.
- Interpreted medical terminology and pharmacological information for accurate coding entries.
- Ensured confidentiality of patient information in accordance with HIPAA regulations.
Private Duty Home Health Care Aide
Jewish Associations For The Aged
Pittsburgh, PA
12.1991 - 01.2008
- Provided support for daily activities such as bathing, dressing, grooming, and toileting.
- Recorded patient status updates and communicated care needs to healthcare providers.
- Ensured environmental cleanliness by managing laundry and assisting with personal hygiene.
- Engaged families about significant condition changes requiring further assistance resources.
- Facilitated transportation for clients to medical appointments and errands.
- Implemented cognitive stimulation activities that promoted emotional well-being.
- Prepared healthy meals aligned with dietary restrictions to encourage better eating habits.
- Administered medications and monitored vital signs according to physician directives.
- Documented patient status and reported changes in care needs.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Customer Service Representative
Nubia Skin Care
Pittsburgh, PA
05.1988 - 11.1991
- Facilitated collection of deposits and payments, managing billing arrangements efficiently.
- Enhanced customer satisfaction ratings by resolving issues and providing effective solutions.
- Maintained up-to-date product knowledge to deliver optimal service and meet sales quotas.
- Responded promptly to customer inquiries via phone to ensure timely assistance.
- Delivered exceptional customer service to foster loyalty and satisfaction.
Education
High School Diploma -
Taylor Allderdice High School
Pittsburgh, PA06-1991
Medical Biller And Coder Certicate - ICD And Cpt Codes
Median School of Allied Health Careers
Pittsburgh, PASome College (No Degree) -
Community College of Allegheny County
Pittsburgh, PASkills
- Medication administration and assistance
- Vital signs monitoring
- Confidentiality and HIPAA compliance
- Post-operative care
- Personal hygiene management
- Rehabilitation exercises
- Dementia care
- Client documentation
- Compassionate caregiving
- Medical coding (ICD-10, CPT, HCPCS)
- Medical terminology
- Customer service excellence
- First aid and CPR certification
Certification
First Aid and CPR
Timeline
Medical Coder
Highmark Blue Cross Blue Shield
06.2004 - 02.2008
Private Duty Home Health Care Aide
Jewish Associations For The Aged
12.1991 - 01.2008
Customer Service Representative
Nubia Skin Care
05.1988 - 11.1991
High School Diploma -
Taylor Allderdice High School
Medical Biller And Coder Certicate - ICD And Cpt Codes
Median School of Allied Health Careers
Some College (No Degree) -
Community College of Allegheny County
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