Karmen Rittenhouse
Snellville,GA
Summary
Professional with deep knowledge of legal administration and client service. Skilled in managing communications, scheduling, and records, ensuring smooth office operations. Strong focus on collaboration and adaptability, consistently delivering reliable support. Adept at multitasking, problem-solving, and maintaining confidentiality in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Legal Receptionist
Gwinnett County Child Advocacy & Juvenile Services
05.2023 - 07.2024
- Created monthly reports for management review, allowing them to make informed decisions on resource allocation and personnel performance.
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
- Provided assistance during trial preparations by compiling exhibits, organizing evidence materials, and liaising with expert witnesses as needed.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Assisted paralegals with document production tasks such as copying forms or scanning files into electronic format.
Intern
Shari Trahan Law Firm
10.2022 - 04.2023
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gathered, organized and input information into digital database.
Assistant Manager
Paperdolls Boutique
08.2021 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Certification - Paralegal Specialist Certificate in Criminal Law
National University
San Diego, CA02-2025
Bachelor of Science - Criminal Justice
Kennesaw State University
Kennesaw, GA12-2023
Skills
- Strong Organization
- Scheduling appointments
- Data entry proficiency
- Technical skills
- Document Management
- Legal Terminology
Certification
- Certified Paralegal (CP) - National Association of Legal Assistants (NALA).
Cum Laude Honors
Graduated Cum Laude from Kennesaw State University with a Bachelor's in Criminal Justice with a minor in Legal Studies.
Timeline
Legal Receptionist
Gwinnett County Child Advocacy & Juvenile Services
05.2023 - 07.2024
Intern
Shari Trahan Law Firm
10.2022 - 04.2023
Assistant Manager
Paperdolls Boutique
08.2021 - 09.2022
- Certified Paralegal (CP) - National Association of Legal Assistants (NALA).
Certification - Paralegal Specialist Certificate in Criminal Law
National University
Bachelor of Science - Criminal Justice
Kennesaw State University
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