Karmisha Superville
New York,NY
Summary
Client-focused retail professional with experience across luxury and contemporary brands in New York City. Strong background in customer engagement, sales support, and in-store operations. Known for delivering elevated service, maintaining brand standards, and contributing to team performance in fast-paced environments.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Senior Brand Consultant, Contract
Theory LLC
New York, NY
2025 - 2026
- Provided personalized customer service aligned with brand standards
- Assisted clients with product selection, styling, and purchases
- Maintained sales floor organization and visual presentation
- Supported inventory management and stock replenishment
- Drove sales through personalized customer interactions and product recommendations.
- Developed strong relationships with repeat customers, boosting loyalty and retention rates.
- Led initiatives to improve operational efficiency, enhancing store performance and customer satisfaction.
Client Experience Coordinator
Freelance / Contract
New York, NY
01.2023 - 2025
- Delivered high-touch customer service across client-facing environments
- Managed scheduling, client communication, and service expectations
- Handled transactions and maintained organized workflows in fast-paced settings
- Supported overall presentation and guest experience standards
- Facilitated communication between team members, promoting collaboration and efficiency.
- Developed strategic partnerships with vendors to optimize resources and support project goals.
Sales Associate
Kate Spade
New York, NY
01.2021 - 01.2022
- Delivered a welcoming and engaging in-store experience for customers
- Supported daily sales goals through client interaction and product knowledge
- Operated POS system and handled transactions accurately
- Assisted with visual merchandising and floor recovery
Sales Associate
Michael Kors
New York, NY
01.2020 - 01.2021
- Assisted customers with styling and product recommendations
- Maintained brand standards on the sales floor
- Supported team sales goals and daily store operations
- Handled transactions and customer inquiries professionally
Sales Associate
Ann Taylor
New York, NY
01.2019 - 01.2020
- Assisted customers with styling and product selection
- Maintained store standards and supported merchandising efforts
- Processed transactions and handled customer inquiries
- Collaborated with team members to meet store goals
Education
Bachelor of Science -
Lehman College
Bronx, New YorkSkills
- Customer Experience & Client Engagement
- Sales Support & Upselling
- POS Systems & Cash Handling
- Visual Merchandising Support
- Inventory Awareness & Stock Replenishment
- Team Collaboration
- Problem Resolution
- Luxury & Contemporary Retail Environments
Accomplishments
- Delivered a high touch customer experience that strengthened client
- Built rapport with clients, leading to repeat visits and consistent engagement
- Supported store sales goals through product knowledge and client focused recommendations
- Assisted with inventory restocking during peak hours
- Curated a refined in-store and private client experience aligned with brand standards
Certification
- SERVSAFE Food Handler Training - (2023-2026)
Timeline
Client Experience Coordinator
Freelance / Contract
01.2023 - 2025
Sales Associate
Kate Spade
01.2021 - 01.2022
Sales Associate
Michael Kors
01.2020 - 01.2021
Sales Associate
Ann Taylor
01.2019 - 01.2020
Senior Brand Consultant, Contract
Theory LLC
2025 - 2026
Bachelor of Science -
Lehman College
Availability
Open availability | Immediate start | Weekends & evenings available