Karol Perez Rivera
Springfield
Summary
Compassionate CNA with expertise in measuring vital signs and providing rehabilitation care. Skilled in documenting and reporting vital signs while ensuring HIPAA compliance. Known for excellent teamwork and providing emotional support to patients and families. Achieved success in delivering high-quality patient care and maintaining confidentiality in fast-paced healthcare environments. Dedicated and cooperative individual with natural ability to connect with people, offering extensive skills in providing compassionate care and support. Demonstrates strong empathy, patience, and persuasive communication, ensuring positive and collaborative environment. Adept at working seamlessly with diverse teams to enhance patient well-being and comfort. Committed to delivering high-quality care through effective interpersonal interactions and genuine love for assisting others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Heritage Woods Assistant Living
462 Main St, Agawam, MA 01001
03.2026 - Current
- Delivered compassionate patient care, prioritizing comfort and safety during daily activities.
- Assisted nursing staff with administering medications.
- Maintained accurate patient records, documenting changes in health status promptly.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
CNA
JGS Life care
East Longmeadow, MA
06.2024 - 01.2025
- JGS Life care
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Prepared residents for meals and assisted with feeding.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Developed trusting relationships and provided emotional support to patients and families.
- Answered call lights to provide emergency treatment and assistance to patients.
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
- Stocked patient rooms and supply areas to meet patient care needs.
- Completed in-service training and attended performance improvement meetings.
- Observed infection control procedures and guidelines to safeguard patients and teams.
Homemaker
O’Connell Care At Home
East Longmeadow, MA
08.2023 - 05.2024
- Meet the holistic needs of patients in the home through daily care, including feeding, toileting, cleaning and other duties as assigned
PCA
Tempus Unlimited
West Springfield, MA
01.2023 - 03.2023
- Meet the needs of patients in the home through daily care, including feeding, toileting, cleaning and other duties as assigned
Customer Service Associate
The Home Depot
Westfield, MA
10.2020 - 06.2022
- Breakpark, Receiving, unloading trucks, unloading trucks, coach
Skills
- HIPAA competency
- Measuring vital signs
- Documenting vital signs
- Reporting vital signs
- Rehabilitation care
- Restorative care
- Grooming
- Toileting
- Bathing assistance
- Attention to detail
- Dressing assistance
- Medication administration
- Feeding
- Strong interpersonal skills
- Good communication skills
- Detail-oriented
- Excellent teamwork skills
- Reliable
- Strong customer service skills
- Vital signs monitoring
- Time management
- Customer service
- Interpersonal communication
- Team collaboration
- Conflict resolution
- Problem solving
- Flexibility and adaptability
- Wound care
- HIPAA compliance
- Emergency response
- Health monitoring
- Maintaining confidentiality
- Basic life support
- Compassionate communication
- Active listening
- Emotional support
- End-of-life care
- Patient advocacy
Certification
- Nursing Assistant & Home Health Aide Training, Greenfield Community College, 03/01/24, 05/31/24, Completed 120+ hours of intensive training, including more than 24 hours of on-site clinical rotations at an assisted care facility.
- BLS Provider Certification, American Heart Association, 05/01/24
- Person-Centered Dementia Care Certification, Alzheimer’s Association, 05/01/24
LANGUAGES
Spanish Native Born and raised in Puerto Rico
English Fluent Moved to US at the age of 13, I learned more at school.
Timeline
CNA
Heritage Woods Assistant Living
03.2026 - Current
CNA
JGS Life care
06.2024 - 01.2025
Homemaker
O’Connell Care At Home
08.2023 - 05.2024
PCA
Tempus Unlimited
01.2023 - 03.2023
Customer Service Associate
The Home Depot
10.2020 - 06.2022