Karolina Mendez
Wilmington,CA
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
8
8
years of professional experience
Work History
QA Analyst
Cosway Company
Gardena, California
11.2019 - 10.2020
- Worked closely with developers to analyze root cause of defects and provide solutions.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
Sub Maker
Rizzo pizzera
Lomita, California
03.2017 - 09.2024
- Provided excellent customer service by taking orders quickly and accurately.
- Utilized effective communication skills with coworkers while working in a team environment.
- Stocked refrigerators with ingredients necessary for sandwich preparation.
- Cleaned work stations and equipment after each shift.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cashier /Restaurant Waiter
Fantastic Cafe
Lomita, CA
09.2024 - Current
- Processed returned merchandise by strictly following store return and exchange procedures.
- Issued receipts, refunds, credits or change due to customers.
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Collected payments and provided accurate change.
- Answered phone calls to assist customers with questions and orders.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Phineas Banning High School
Wilmington, CA06-2016
Skills
- Product restocking
- Reliability and punctuality
- Multitasking and organization
- Organizational growth
- Data entry
- Disinfection practices
- Health and safety compliance
Languages
Spanish
Limited
Timeline
Cashier /Restaurant Waiter
Fantastic Cafe
09.2024 - Current
QA Analyst
Cosway Company
11.2019 - 10.2020
Sub Maker
Rizzo pizzera
03.2017 - 09.2024
High School Diploma -
Phineas Banning High School