Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manasa Jayappa

San Jose,CA

Summary

I am interested in transitioning to a Product Management role, building on my over five years of experience in software testing, specializing in mobile and web applications. My expertise in functional, regression, and API testing, combined with my ability to develop test plans and manage defect tracking through tools like Radar and JIRA, has honed my skills in ensuring high-quality outcomes. Additionally, my two years in fast-paced environments have strengthened my organization, communication, and multitasking abilities. I excel at finding pragmatic solutions and fostering collaboration with creative teams, making me well-suited for this new direction. I am eager to leverage my technical background and strategic thinking to drive product development and enhance user experiences, contributing to your team's success.

Overview

6
6
years of professional experience

Work History

QA Analyst

Morgan Stanley/E*Trade
06.2021 - 05.2022

Company Overview: E*Trade.

Participated in Agile practices at Trade, a stock trading platform, conducting sprint planning, stand-ups, and retrospectives. Leveraged Charles Proxy for troubleshooting network/API calls. Developed and executed test plans for production rollouts and market sessions, focusing on stocks and options. Conducted functional and regression testing, documented bug reports, and collaborated with developers for timely defect resolution. Maintained a database of common defects and organized manual test cases. Ensured compliance with design specifications, tested web compatibility, and contributed to product design reviews. Actively engaged in QA meetings, monitored performance metrics, and identified process improvements while training new QA testers. Prepared detailed QA reports and worked closely with Customer Support and Sales for effective issue resolution.

QA Lead

Infosys Ltd. (Apple Inc)
09.2020 - 04.2021

As a member of the testing team for the Apple Store application, I collaborated with business stakeholders to gather and analyze requirements, aligning them with testing objectives. I developed comprehensive test plans, received feedback from project managers, and created and executed test cases while managing defect tracking with Quip. My efforts included achieving 99% bug-free functionality through regression testing for major and minor iOS releases, utilizing Charles Proxy for effective troubleshooting. I worked across multiple testing environments and was familiar with CCC, ECCC, and CCB release cycles. Additionally, I employed a 'Bug Bash' strategy to clarify requirements and enhance test plans. My contributions extended to beta and special event testing for a confidential iOS app, and I communicated weekly progress updates to senior management using reporting tools.

QA Test Lead

Infosys Ltd.(Apple Inc)
03.2020 - 07.2020

I contributed to the quality assurance of a global application for scheduling training sessions on Apple products by collaborating with business analysts, technical analysts, and developers to understand requirements. I analyzed design documents to ensure comprehensive test coverage and conducted functional and UI/UX testing to validate the app's user-friendly interface. My responsibilities included developing detailed test plans, estimates, and test cases, as well as reviewing team members' work for accuracy. I executed test cases, tracked defects using Radar, and generated exit reports via Quip. Additionally, I created an Integration Test Plan and led integration and regression testing efforts, focusing on scenario creation and execution. This multifaceted role requires strong attention to detail and communication skills to enhance product quality and user experience.

Software QA Tester

Infomatrix Global Inc
03.2018 - 02.2020
  • At Boons, a cab comparison project that helps users find the lowest ride prices from providers like Uber, Ola, and Lyft, I was involved in all phases of test documentation, including test planning, strategy, procedures, and logs. I effectively utilized JIRA for test planning, defect tracking, and report generation, ensuring efficient management of defects.
  • My responsibilities included installing new builds for mobile applications via TestFlight and performing regression and functional testing on iOS and macOS platforms. I updated existing test cases to reflect changes in functionality and designed new test cases for newly implemented features. Additionally, I conducted static testing and analysis of application elements to ensure quality, and I installed and operated mobile device emulators, collecting log files using Android SDK and ADB for thorough analysis. My work focused on delivering a seamless user experience and maintaining high application standards.

Software QA Tester

HCL Technologies Ltd
06.2016 - 12.2016

Daily.Jobs revolutionizes the candidate job search by matching career choices with opportunities tailored to individual skill sets. Involved in the complete Software Development Life Cycle (SDLC), the team conducts comprehensive functional, usability, and regression testing for both iOS and Android platforms. They create detailed documentation, including test plans and cases, while also identifying and reporting bugs. Utilizing Agile methodology, the team excels in communication and adaptability, ensuring timely delivery. Additionally, they maintain databases, generate reports using SQL queries, and test data flow to uphold data integrity.

Education

Master of Computer Applications -

BMSIT
Bengaluru
06-2016

Bachelor of Computer Applications -

Mangalore, India
01.2012

Skills

  • Product Lifecycle Management
  • Product positioning
  • Customer Segmentation
  • Market Research Analysis
  • Data-driven decision-making
  • Design thinking
  • Product Documentation
  • Strategic Marketing
  • Strategic Planning and Alignment
  • Excellent Communication
  • Functional Testing
  • Quality assurance standards
  • Continuous integration
  • Stress testing
  • Manual Testing
  • SQL knowledge

Timeline

QA Analyst

Morgan Stanley/E*Trade
06.2021 - 05.2022

QA Lead

Infosys Ltd. (Apple Inc)
09.2020 - 04.2021

QA Test Lead

Infosys Ltd.(Apple Inc)
03.2020 - 07.2020

Software QA Tester

Infomatrix Global Inc
03.2018 - 02.2020

Software QA Tester

HCL Technologies Ltd
06.2016 - 12.2016

Master of Computer Applications -

BMSIT

Bachelor of Computer Applications -

Manasa Jayappa