Karolyn Hunt

Managed Medicare collections:

• Reviews all accounts within assigned inventory and ensures the timely collection of those accounts.
• Established strong working relationships with insurance company representatives, facilitating efficient communication and prompt issue resolution.
• Performed regular audits of assigned accounts to identify trends in non-payment or recurring errors requiring corrective action.
• Coordinated closely with clinical staff to ensure proper coding was utilized on claims submissions, reducing denial rates due to coding errors.
• Expedited payment collections with timely follow-ups on outstanding accounts, resulting in increased revenue for the organization.
• Assisted in training new team members on best practices for medical insurance collections and relevant software applications.
• Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
• Demonstrated strong organizational and time management skills while managing multiple projects.

PREVIOUS COLLECTIONS:

PATIENT ACCT REPRESENTATIVE /BILLER III |UC Irvine Medical Center

• Pharmacy collections and month end closing
• Assisted in training pharmacy collections and month-end closing.
• Infusion collections
• FQHC collections