Karolyn Knighten
TX
Summary
Energetic and organized individual with talent for efficient coordination and communication. Possesses foundational knowledge of supply chain management and inventory control, along with strong problem-solving skills. Committed to optimizing logistics processes and contributing to operational success. Developed strong organizational and multitasking skills in fast-paced logistics environment. Demonstrates ability to streamline processes and improve efficiency through problem-solving and effective communication. Looking to transition into new field where these skills can drive success and innovation.
Overview
35
35
years of professional experience
Work History
Logistics Associate
Nordstrom
10.2023 - Current
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Reduced order processing time with streamlined packing and shipping processes.
- Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
- Optimized warehouse layout for maximum space utilization and efficient material handling practices.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Assisted in receiving, stocking and distribution of merchandise.
Administration Assistant
Lener & Belen Neuropsychologist
11.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Mixologist
TopGolf
04.2022 - 10.2023
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Received cash, made change, and issued receipts.
- Stored supplies according to bar policies and health code requirements.
- Input orders into system at point of sale and created guest checks.
Propert and Casualty
American Family Insurance
01.1999 - 01.2007
- Leveraged advanced technology tools to streamline administrative tasks such as data entry, document management, and appointment scheduling.
- Negotiated favorable terms with insurance carriers on behalf of clients, securing optimal coverage levels at competitive rates.
- Developed strong relationships with clients, resulting in referrals and new business opportunities.
- Managed a diverse portfolio of property and casualty insurance policies, ensuring timely renewals and accurate coverage adjustments.
United States Postal Service
MAIL PROCESSING CLERK, United States Postal Service
01.1990 - 01.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
George Washington High School
Denver, CONo Degree - Property And Casualty Insurance
Insurance Training Course
Lakewood, CONo Degree - Computers
Microsoft And Business Fundamentals
Dallas, TXNo Degree - Mixologist
ABC Bartending School
Dallas, TXSkills
- Warehouse operations
- Stock replenishment
- Pallet jack operation
- Materials handling
- Hazardous materials handling
- Load planning
- Returns management
- Invoicing and shipping documentation
- Shipping and receiving
- Inventory control
- Warehousing processes
- Decision-making
- Items inspection
- Problem-solving
- Verbal and written communication
Timeline
Logistics Associate
Nordstrom
10.2023 - Current
Administration Assistant
Lener & Belen Neuropsychologist
11.2022 - 10.2023
Mixologist
TopGolf
04.2022 - 10.2023
Propert and Casualty
American Family Insurance
01.1999 - 01.2007
United States Postal Service
MAIL PROCESSING CLERK, United States Postal Service
01.1990 - 01.1995
High School Diploma -
George Washington High School
No Degree - Property And Casualty Insurance
Insurance Training Course
No Degree - Computers
Microsoft And Business Fundamentals
No Degree - Mixologist
ABC Bartending School
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