Karon DeShields
Brooklyn,New York
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistance Director Quality Assurance
Hackensack Meridian Health
10.2018 - 11.2023
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Clinival Research Project Coordinator
Memorial Sloan Kettering Cancer Center
05.2015 - 07.2018
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Case Manager
Health & Human Services
05.2009 - 07.2012
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Evaluated treatment plans against individual goals and healthcare standards.
Education
MBA - Business Administration
Valar Institute
Washington, DC05.2024
Doctorate - Healthcare Administration
Virginia University of Lynchburg
Lynchburg, VA08.2023
Master of Science - Education
Liberty University
Lynchburg, VA10.2022
Master of Science - Psychology
Walden University
Minneapolis, MN05.2009
Skills
- Business Planning
- Business Administration
- Project Coordination
- Operations Management
- Project Management
- Staff Development
- Organizational Development
- Legal and Regulatory Compliance
- Program Management
- Verbal and Written Communication
- Strategies and Goals
Certification
Strategic Leadership • Strategic Framework • Strategic Decision-making • Change Leadership • Diversity Equity & Inclusion • Organizational Behavior Working in Groups and Teams • Cultural Intelligence • Business Ethics and Social Responsibility • Developing a Corporate Philosophy • Leadership Foundations • Theories of Leadership • Project Management Skills for Leaders • Instructor • Mediator • Clinical Research Management • Health Insurance Accountability & Portability •
Timeline
Assistance Director Quality Assurance
Hackensack Meridian Health
10.2018 - 11.2023
Clinival Research Project Coordinator
Memorial Sloan Kettering Cancer Center
05.2015 - 07.2018
Case Manager
Health & Human Services
05.2009 - 07.2012
MBA - Business Administration
Valar Institute
Doctorate - Healthcare Administration
Virginia University of Lynchburg
Master of Science - Education
Liberty University
Master of Science - Psychology
Walden University
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