Karon Meares
Concord,NC
Summary
Dependable professional with a clean driving record and strong safety awareness. Proven ability to streamline processes and enhance customer satisfaction in the automotive and transportation industries.
Overview
23
23
years of professional experience
Work History
Lot Assistant
Capital Dodge Chrysler Jeep
Monroe, NC
11.2025 - 03.2026
- Organized vehicle inventory, ensuring optimal display and accessibility for customers.
- Assisted in preparing vehicles for delivery, enhancing customer satisfaction through attention to detail.
- Supported sales team by maintaining cleanliness and presentation of lot areas.
- Coordinated with service department to facilitate timely vehicle repairs and maintenance processes.
- Streamlined parking process, improving efficiency of vehicle movement on the lot.
- Contributed to a safer work environment by promptly reporting any hazards or damaged vehicles.
- Increased sales efficiency by ensuring all vehicles were clean and presentable for potential buyers.
- Demonstrated exceptional attention to detail while inspecting incoming vehicles, ensuring accurate documentation of their condition.
- Collaborated with management to implement new lot layouts, maximizing space utilization and organization.
- Assisted in resolving parking issues by reallocating spaces based on vehicle priority and size requirements.
- Managed key tracking system effectively, reducing instances of misplaced or lost keys significantly.
- Demonstrated adaptability in learning various software systems utilized within the dealership operations.
- Supported sales team with timely test-drive preparations, improving overall customer experience.
- Streamlined the vehicle check-in process, contributing to a smoother workflow for sales staff.
Non-Emergency Transportation Driver
Goodwill Transportation
Concord, NC
07.2024 - 11.2025
- Ensured safe, timely transportation for clients to medical appointments and daily activities.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Assisted clients with boarding and disembarking, ensuring comfort and safety throughout transit.
- Coordinated schedules effectively to optimize route efficiency and reduce wait times for clients.
- Documented trip details accurately, maintaining compliance with transportation regulations and company policies.
- Developed strategies to improve client satisfaction through enhanced communication and service delivery methods.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Improved route efficiency by utilizing GPS navigation systems and staying up-to-date with traffic updates.
- Supported passengers in managing personal belongings during transport, demonstrating care for their needs beyond transportation expectations.
- Maintained a clean and organized vehicle, creating a comfortable environment for all passengers.
- Assisted passengers with mobility issues, ensuring their comfort and well-being during transport.
- Demonstrated flexibility in adapting routes based on traffic conditions or unexpected events, ensuring a smooth passenger experience.
- Fostered positive relationships with healthcare providers, streamlining communication about patient pick-up times and locations.
- Ensured safety of passengers by adhering to strict driving guidelines and performing regular vehicle maintenance checks.
- Collaborated with dispatchers to ensure timely arrivals at medical facilities for appointments or treatments.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
Mortgage Loan Processor (REMOTE)
Radian
Wayne, PA
10.2021 - 05.2024
- Streamlined loan processing workflows, improving turnaround times for client applications.
- Reviewed and verified loan documentation for accuracy and compliance with regulatory standards.
- Collaborated with underwriters to resolve issues and expedite decision-making processes.
- Implemented quality control measures to enhance data integrity across loan files.
- Managed multiple loan applications simultaneously, ensuring timely responses to customer inquiries.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Analyzed borrower credit reports and income statements to verify accuracy.
- Expedited mortgage approval times by proactively resolving any discrepancies in borrower documentation.
- Set up and completed loan submission packages.
- Increased accuracy of loan data entry by implementing a standardized template for collecting borrower information.
- Educated customers on loan services and regulations to confirm compliance.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
Front Desk Receptionist /Unarmed Security Officer
Brookdale Assisted Living
Charlotte, NC
10.2018 - 09.2021
- Managed front desk operations, ensuring efficient check-in and check-out processes for residents and visitors.
- Coordinated appointment scheduling, enhancing resident access to medical and recreational services.
- Streamlined communication between departments, improving response times for resident requests.
- Trained new staff on front desk procedures, fostering a knowledgeable and efficient team environment.
- Resolved resident inquiries and concerns promptly, promoting a positive living experience for all residents.
- Monitored security procedures at front entrance, ensuring safety compliance for residents and visitors alike.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
Security Officer
The Apollo Theater
New York, NY
03.2003 - 07.2018
- Monitored venue access and ensured compliance with security protocols.
- Conducted regular patrols to detect and deter potential security threats.
- Responded swiftly to incidents, coordinating with local law enforcement when necessary.
- Assisted in the development of emergency response procedures for various scenarios.
- Developed comprehensive reports on security incidents, facilitating strategic reviews and improvements.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Digital Media Arts
Touro College
New York, NY06.2009
GED -
Boys Harbor Mini College
New York, NY06.1999
Skills
- Dependability
- Safety awareness
- Clean driving record
- Vehicle preparation
- Initiative-taking
- Lot organization
- Problem-solving
- Teamwork
- Safe driving
- Multitasking
- Adaptability and flexibility
- Safety procedures
Timeline
Lot Assistant
Capital Dodge Chrysler Jeep
11.2025 - 03.2026
Non-Emergency Transportation Driver
Goodwill Transportation
07.2024 - 11.2025
Mortgage Loan Processor (REMOTE)
Radian
10.2021 - 05.2024
Front Desk Receptionist /Unarmed Security Officer
Brookdale Assisted Living
10.2018 - 09.2021
Security Officer
The Apollo Theater
03.2003 - 07.2018
Digital Media Arts
Touro College
GED -
Boys Harbor Mini College