KARONNA WILLIAMS
Chicago,IL
Summary
Strategic HR leader with 15 years of experience in public sector and multi-unit operations. Specializes in employee relations, organizational development, workforce planning, and labor compliance. Advises executive leadership, leads high-performing teams, and implements HR strategies to boost employee engagement and operational performance. Manages complex HR environments and drives organizational effectiveness through data-driven strategies.
Overview
24
24
years of professional experience
Work History
Multi-Unit Team Manager
H&R Block
Chicago, Illinois
08.2016 - Current
- Manage multi-unit operations, focusing on team performance and service delivery efficiency.
- Lead operational and workforce management across multiple locations, supervising staff performance and payroll operations.
- Implement leadership practices that strengthened team accountability and operational performance.
- Train and mentored staff to enhance productivity and customer service outcomes.
- Develop staffing strategies and maintained workforce schedules to ensure optimal coverage.
- Oversee payroll processing and compliance with company policies to uphold administrative standards.
- Coach employees through disciplinary actions and performance management initiatives.
Senior Human Resources Specialist
Chicago Public Schools
Chicago, Illinois
08.2010 - Current
- Deliver HR leadership within one of the largest public education systems in the United States.
- Lead HR operations for administrators and employees across multiple departments to enhance collaboration.
- Serve as strategic advisor on employee relations, HR compliance, and workforce policy interpretation.
- Manage complex employee relations investigations and conflict resolution cases while ensuring regulatory compliance.
- Support talent acquisition and onboarding initiatives to align with district staffing needs.
- Maintain employee data within HR systems, ensuring adherence to federal and state regulations.
- Provide guidance on performance management and employee development strategies to enhance workplace engagement.
- Contribute to HR initiatives that strengthened organizational effectiveness and improved employee retention.
Team Leader
Target
Chicago, Illinois
06.2002 - 09.2005
- Directed daily store operations through effective staff supervision and task delegation.
- Trained and coached staff to elevate employee performance and enhance service delivery.
- Managed team productivity while gaining valuable leadership experience in employee performance.
- Supervised frontline staff to improve operational efficiency and streamline workforce activities.
- Ensured compliance with operational policies and upheld company standards consistently.
Education
Bachelor of Science - Human Resources Management, Business Administration
Chicago State Univeristy
Chicago05-2025
Skills
- Multi-unit business management
- Workforce operations management
- Workforce planning
- HR management
- Employee relations and discipline
- Compliance expertise
- Leadership development
- Public sector operations
Core Hr Leadership Competencies
- Human Resources Strategy
- Organizational Development
- Employee & Labor Relations
- HR Compliance & Employment Law
- Workforce Planning & Talent Strategy
- Performance Management Systems
- HR Policy Development & Implementation
- Executive Leadership Support
- Payroll Administration & Workforce Scheduling
- Employee Engagement & Culture Development
- Leadership Coaching & Talent Development
Timeline
Multi-Unit Team Manager
H&R Block
08.2016 - Current
Senior Human Resources Specialist
Chicago Public Schools
08.2010 - Current
Team Leader
Target
06.2002 - 09.2005
Bachelor of Science - Human Resources Management, Business Administration
Chicago State Univeristy