Karren Valencia
Miami,FL
Summary
Dedicated retail sales associate with proven skills in customer service, problem-solving, and teamwork. Committed to enhancing customer satisfaction through effective communication and timely solutions.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Ebay.com, Facebook
Florida City, FL
01.2022 - 01.2026
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Maintained inventory levels through accurate stock management practices.
- Implemented visual merchandising strategies to optimize product displays.
- Resolved customer complaints by providing effective solutions promptly.
- Answered questions about store policies and addressed customer concerns.
Sales Associate
Homestead-Miami Speedway
Homestead, FL
12.2025 - 12.2025
- Delivered exceptional customer service to enhance guest experiences during events.
- Assisted in inventory management, ensuring accuracy and availability of merchandise.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Engaged customers through product demonstrations to drive sales and promote brand loyalty.
- Managed point-of-sale transactions, maintaining accuracy in cash handling and reporting.
- Analyzed customer feedback to identify improvement areas for service delivery.
- Developed promotional materials to support marketing initiatives and boost event attendance.
Caregiver
Ava Cares ALF
Brandon, FL
07.2025 - 07.2025
- Assisted residents with daily living activities, promoting independence and dignity.
- Developed personalized care plans in collaboration with healthcare teams to address individual needs.
- Implemented safety protocols, reducing incidents and ensuring a secure environment for residents.
- Coordinated recreational activities to promote social engagement among residents, improving overall well-being.
- Communicated effectively with families regarding resident care plans and progress updates.
- Provided emotional support to residents, fostering a compassionate atmosphere within the facility.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Associate of Science - Health Administration
University of Phoenix
Tempe, AZ04-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
Timeline
Sales Associate
Homestead-Miami Speedway
12.2025 - 12.2025
Caregiver
Ava Cares ALF
07.2025 - 07.2025
Retail Sales Associate
Ebay.com, Facebook
01.2022 - 01.2026
Associate of Science - Health Administration
University of Phoenix