Karrie Funkhouser
Goodyear,AZ
Summary
Dedicated professional with a strong work ethic and expertise in chemical handling, honed at Palo Verde Nuclear Generating Station. Proven ability to enhance client satisfaction through meticulous cleaning and effective problem-solving. Adaptable and reliable, consistently ensuring high-quality standards and maintaining safe environments across diverse settings.
Overview
1
1
Certification
Work History
Commercial Cleaner
Palo Verde Nuclear Generating Station
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Call Center Representative
U-Haul International
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
Server
Manuels Mexican Restaurant
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
Education
Associate In Business Management -
Ashland University
Ashland, OH10.2024
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Chemical handling
- Deep cleaning expertise
- Chemical handling knowledge
- Waste disposal management
- Equipment safety
- Team Training
- Safety-conscious mindset
- Quality assurance focus
- Quality controls
- Equipment monitoring
- Daily reporting
- Regulatory compliance
- Project coordination
- Conflict resolution
- Problem-solving capacity
- Sanitization techniques
- Glass and window washing
- Floor maintenance
- Hazardous chemicals management
- Multitasking
- Adaptable and flexible
- Teamwork and collaboration
- Attention to detail
- Decision-making
- Problem-solving
- Flexible schedule
- Productivity and time management
- Relationship building
- Organizational skills
- Communication and interpersonal skills
- Heavy lifting
- Physical stamina
- Interpersonal communication
- Basic mathematics
- Work orders
- Active listening
Certification
Patient Care Technician
Timeline
Commercial Cleaner
Palo Verde Nuclear Generating Station
Call Center Representative
U-Haul International
Server
Manuels Mexican Restaurant
Associate In Business Management -
Ashland University