Karrie O'Brien

Prepared legal documents for court proceedings to support case management and enhance prosecutorial effectiveness.

• Evaluate case files to determine charges and prosecutorial approaches efficiently.
• Prepare plea bargains with defense attorneys to resolve criminal matters without trial.
• Documented prosecuting attorney's recommendations to ensure accurate case management.
• Drafted motions, briefs, memoranda of law, complaints and other legal documents.
• Support departmental staff by organizing schedules and meetings efficiently.
• Streamline office procedures to improve workflow and efficiency across departments.
• Enter data into databases accurately and efficiently.
• Answered incoming calls, responded to emails, faxes and other inquiries from attorneys and citizens.
• Cultivated positive relationships with internal stakeholders through effective communication, improving collaboration and support.
• Archive confidential material using established procedures.
• Handle confidential information with discretion and integrity.
• Scheduled meetings, appointments and arrangements for prosecutor.
• Facilitated timely communication between prosecutor, police department, court, and attorneys to ensure seamless case progression.

• Operated communication systems to receive emergency calls efficiently.
• Coordinated dispatch of emergency services to various locations promptly.
• Maintained accurate records of calls and responses for reporting purposes.
• Provided critical information to responders during high-pressure situations.
• Assisted callers by gathering essential details calmly and clearly.
• Monitored radio communications to ensure real-time support for field personnel.
• Collaborated with law enforcement and fire departments during incidents.
• Trained new dispatchers on procedures and emergency protocols thoroughly.
• Handled emergency phone calls calmly and obtained pertinent information with composed approach.
• Used radio, telephone and computer system to update first responders with new information.
• Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
• Dispatched police officers and emergency personnel to calls for service.
• Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
• Coordinated activities among multiple agencies to streamline emergency response efforts.
• Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
• Provided timely support to departments by managing special requests for assistance and BOLOs.
• Maintained contact with field units via radio or telephone, ensuring their safety and tracking progress on assigned tasks.
• Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
• Responded promptly to requests for assistance from law enforcement personnel in the field.
• Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
• Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
• Investigated complaints from citizens regarding police activities and took appropriate action.
• Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
• Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
• Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
• Participated in drills designed to test emergency preparedness procedures; documented results for review.
• Created reports documenting daily operations, including incident logs and follow up investigations.
• Compiled statistical data related to 911 calls received such as response times and types of calls handled.
• Provided orientation sessions for newly hired dispatchers; assisted them with learning CAD systems and other job related software.
• Conducted research on vehicle, wanted, and missing persons information to support investigations.
• Advised personnel about accidents, weather conditions or other hazards.
• Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
• Mentored junior team members and managed employee relationships.

• Managed requests for public records, ensuring timely provision of necessary documentation to support transparency.
• Processed incoming police reports and maintained accurate records in database.
• Assisted officers with data entry and retrieval from the records management system.
• Ensured compliance with legal standards for record retention and privacy regulations.
• Coordinated with various departments to verify information and resolve discrepancies, enhancing accuracy of records.
• Trained new staff on procedures for handling sensitive information securely.
• Updated case files and maintained organization within the office filing system.
• Communicated effectively with the public regarding record availability and procedures.
• Scanned paper documents into digital format for storage purposes.
• Searched for and retrieved requested documents from archives.
• Managed phone calls and emails from the public regarding police records.
• Compiled statistical data from various sources, delivering insights to supervisors and investigators for informed decision-making.
• Processed requests for background checks on individuals or organizations.
• Assisted with preparing reports regarding arrest records, stolen property, missing persons.
• Responded to inquiries from other law enforcement agencies regarding criminal histories.
• Performed periodic audits of all police records stored in both electronic and hard copy formats.