Karrie Reilly
Eldorado
Summary
Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations, and ideal customer experiences.
Overview
30
30
years of professional experience
Work History
Cashier Team Lead
Munchies Discount Grocery
03.2022 - 01.2025
- Quickly and accurately counted drawers at start and end of each shift.
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Restocked and organized merchandise in front lanes.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Monitored areas for security issues and safety hazards.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased customer loyalty and retention.
- Trained team members on cash register operation and cash handling.
- Communicated with customers and team members to solve problems.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier Manager
SRB Mini Market
02.1997 - 03.2022
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Developed and maintained relationships with customers and suppliers through account development.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Delivery Carrier
Action Advertiser
03.1996 - 03.2020
- Operated vehicles and equipment to transport packages and newspapers.
- Planned and cased media in sequence of delivery for designated route.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
Delivery Driver
Fond Du Lac Reporter
03.1995 - 03.2020
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Education
High School Diploma -
Campbellsport High School
Campbellsport, WISkills
- Cash Handling Training
- Team leadership
- Safety rules
- Adaptable Work Schedule
- Stock Organization
- Transaction Processing Skills
- Daily Cash Management
- Supportive Demeanor
- Deposit Documentation
- Fundamental Mathematics
- Customer Interaction
- Cash Management Skills
- Inventory Restocking
Timeline
Cashier Team Lead
Munchies Discount Grocery
03.2022 - 01.2025
Cashier Manager
SRB Mini Market
02.1997 - 03.2022
Delivery Carrier
Action Advertiser
03.1996 - 03.2020
Delivery Driver
Fond Du Lac Reporter
03.1995 - 03.2020
High School Diploma -
Campbellsport High School
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