Karrington Alexander
Tallahassee
Summary
Demonstrate strong technical support and customer service skills in managing devices and resolving issues. Prioritize user, customer, and team satisfaction through effective communication and proactive engagement in high-demand environments.
Overview
10
10
years of professional experience
Work History
Recreational Aide
City of Tallahassee Parks and Recreation
Tallahassee
08.2022 - 06.2026
- Managed facility operations, including opening, closing, and maintaining cleanliness to ensure a welcoming environment.
- Developed safety policies and ordered recreational equipment to promote safe and enjoyable program participation.
- Secured materials and supplies to effectively support recreational activities and enhance participant experience.
- Responded to public inquiries about programs and facilities.
Associate
Publix Grocery
Tallahassee
08.2021 - 08.2022
- Assisted customers with product selection and inquiries to improve service efficiency in a fast-paced environment.
- Collaborated with team members to replenish inventory and ensure stock availability.
- Checked inventory for outdated items to maintain product quality and ensured proper product rotation.
- Cleaned aisles and organized merchandise to enhance shopping experience and maintain safety standards.
- Built promotional displays and used pallet jack to move products.
Customer Service Representative
Aaron's Sales and Lease
Tallahassee
08.2016 - 08.2021
- Resolved customer issues and ensured satisfactory resolutions.
- Guided customers in choosing appropriate products and services for lease agreements, enhancing customer satisfaction.
- Executed order processing and upheld accurate inventory records to support operational efficiency.
- Safeguarded sensitive information, including financial data and Social Security Numbers, ensuring compliance and trust.
Education
High School Diploma -
Leon High School
Tallahassee, FL01-2011
Skills
- Activity Supervision
- Program Coordination
- Facility Support
- Customer Service
- Customer engagement
- Team Collaboration
- Problem solving
- Conflict resolution
- Effective communication
- Time management
- Detail orientation
- Technical Support
- Device management
Volunteer Experience
- Downtown Get Down, 2010, 2011
- Special Olympics (Special Needs Peers), 2009
Professional Overview
To leverage my technical expertise, customer service experience, and problem-solving abilities in a role that focuses on efficient device and user management, effective communication, and proactive IT support in a dynamic environment.
Professional Development
Google Data Analytics, Coursera, 2023
Currently Studying/Applying for CompTIA+ exams
Timeline
Recreational Aide
City of Tallahassee Parks and Recreation
08.2022 - 06.2026
Associate
Publix Grocery
08.2021 - 08.2022
Customer Service Representative
Aaron's Sales and Lease
08.2016 - 08.2021
High School Diploma -
Leon High School