Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
. Responsible for taking incoming and outgoing calls for patients enrolling into a medical research study in a Call Center environment.
. Responsibilities included being knowledgeable on different medical conditions and medications.
. Responsible of recording accurate medical history, and also determining if the person qualifies for the study.