KARSANG N TAMANG
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Bell man (part time)
Gotham hotel
08.2023 - Current
- Guest welcome and assistance: Greet guests warmly, open doors, assist with luggage at arrival/depature, and escort to rooms.
- Luggage handling: Load, unload, transport, store, and retrieve guest bags safely and efficiently.
- Front entrance and lobby: Maintain cleanliness, organization, and safety of the porte-cochere, entryway, and lobby areas.
- Deliveries: Deliver mail, packages, flowers, and messages to guest rooms.
- Check-in/out support: Assist front desk staff with guest registration and departure process.
- Information and Concierge support: Provide details on hotel amenities, services, dining, local attractions, and arrange transportations/tours.
- Valet: Park and retrieve guest vehicles and manage shuttle services.
House man
ARLO HOTEL
06.2014 - Current
- General upkeep: Polishing metalwork, maintaining cleanliness of sidewalks, and general tidying.
- Back of house: Keeping service areas, laundry rooms, and kitchens clean.
- Deep cleaning: Using carpet shampoo machines, scrubbing floors, and washing walls.
- Room support: Making beds, changing linens, replacing towels, restocking toiletries, and emptying trash in guest rooms.
- Supply management: Receiving, organizing, and stocking linen closets and house keeping carts with supplies.
- Public area cleaning: Sweeping, mopping, vacuuming, and dusting lobbies, hallways, elevators, restrooms, and stairswells.
- Maintenance and setup: Moving furniture, flipping mattresses, setting up/breaking down event spaces, and reporting maintenance issues.
- Guest assistance: Responding to guest requests for items, helping with luggage, and addressing spills or concerns.
Education
ACE H.S.E Program
LaGuardia Community College
Associates - criminal justice program
LaGuardia community college
OSHA 10 Certification -
Department of Construction Safety and Health
Fire safety card F3 and F4 -
Fire department
Skills
- Multilingual
- Excellent customer service
- Team player
- Flexible
- Ability to learn new tasks
- Knowledge of Microsoft Skills
Timeline
Bell man (part time)
Gotham hotel
08.2023 - Current
House man
ARLO HOTEL
06.2014 - Current
ACE H.S.E Program
LaGuardia Community College
Associates - criminal justice program
LaGuardia community college
OSHA 10 Certification -
Department of Construction Safety and Health
Fire safety card F3 and F4 -
Fire department