Karstan Holmes
Lee's Summit,MO
Summary
Experienced with consultative selling techniques, enhancing customer satisfaction and loyalty. Utilizes effective communication and negotiation skills to close deals and build lasting partnerships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Professional/Project Manager
ROS Office Furniture
06.2025 - 07.2025
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Sales Representative
Alln1
05.2023 - 06.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Mowing Crew Member
David Francis Lawn
05.2020 - 11.2020
- Demonstrated attention to detail, consistently delivering aesthetically pleasing results in line with client expectations.
- Assisted with the training of new crew members, ensuring they quickly became productive members of the team.
- Consistently met performance metrics established by management for quality of work, productivity, and timeliness.
- Reduced customer complaints by maintaining a consistent schedule for lawn care services.
Education
Associate of Science - Business Administration
Metropolitan Community College
Kansas City, MONo Degree - Bussiness Administration
Ucm
Warrensburg, MO05-2026
No Degree - Business Adminstration
North Central Missouri Community College
Kansas City, MOSkills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
- Customer relationship building
- Sales pipeline management
- Relationship building
Certification
Excel Certification
Word Certification
Timeline
Sales Professional/Project Manager
ROS Office Furniture
06.2025 - 07.2025
Sales Representative
Alln1
05.2023 - 06.2025
Mowing Crew Member
David Francis Lawn
05.2020 - 11.2020
Associate of Science - Business Administration
Metropolitan Community College
No Degree - Bussiness Administration
Ucm
No Degree - Business Adminstration
North Central Missouri Community College
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