Karsyn Wood
Dillsburg,PA
Summary
Dynamic team leader with a proven track record in fostering collaboration and enhancing workflow efficiency. Expertise in training and development, conflict resolution, and performance improvement. Committed to creating a positive work environment that drives team success.
Overview
7
7
years of professional experience
Work History
Team Leader
Chick-fil-A
Carlisle, Pennsylvania
07.2021 - Current
- Achieved leadership position as a result of commitment to team goals and exemplary work performance.
- Delivered training and support, fostering motivation and alignment with team objectives.
- Delegated work to staff, setting priorities and goals.
- Oversaw daily workflow, ensuring compliance with established policies and procedures.
- Cultivated positive work environment, enhancing collaboration among team members.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Dining Services Employee
Messiah University
Mechanicsburg, Pennsylvania
06.2019 - 09.2019
- Prepared and served meals in a fast-paced dining environment.
- Facilitated special events by setting up dining spaces and effectively serving guests to enhance guest experience.
- Coordinated with team members during busy periods and events to ensure smooth operation and timely service.
- Ensured cleanliness and organization of dining areas and kitchen equipment to promote a safe dining environment.
- Assisted in preparing food items such as salads, sandwiches, and desserts.
- Followed safety and sanitation guidelines for food preparation and handling.
- Followed health code regulations regarding food storage, preparation, handling, and sanitation.
Education
Bachelor of Arts - Clinical Psychology
Messiah University
Mechanicsburg, PA05-2027
Skills
- Team leadership
- Team management
- Training and development
- Task delegation
- Workflow management
- Performance improvement
- Multitasking
- Effective communication
- Conflict resolution
Affiliations
- Volunteer, Younglife Leader (2025-Present)
- Volunteer, Youth Group (2016-2018)
Timeline
Team Leader
Chick-fil-A
07.2021 - Current
Dining Services Employee
Messiah University
06.2019 - 09.2019
Bachelor of Arts - Clinical Psychology
Messiah University