Karsyn Wood
Chick-fil-A
Dillsburg,PA
7
years of professional experience
Dynamic team leader with a proven track record in fostering collaboration and enhancing workflow efficiency. Expertise in training and development, conflict resolution, and performance improvement. Committed to creating a positive work environment that drives team success.
Work History
Team Leader
5 Years 4 Months- Achieved leadership position as a result of commitment to team goals and exemplary work performance.
- Delivered training and support, fostering motivation and alignment with team objectives.
- Delegated work to staff, setting priorities and goals.
- Oversaw daily workflow, ensuring compliance with established policies and procedures.
- Cultivated positive work environment, enhancing collaboration among team members.
- Reviewed completed work to verify consistency, quality, and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Dining Services Employee
3 Months- Prepared and served meals in a fast-paced dining environment.
- Facilitated special events by setting up dining spaces and effectively serving guests to enhance guest experience.
- Coordinated with team members during busy periods and events to ensure smooth operation and timely service.
- Ensured cleanliness and organization of dining areas and kitchen equipment to promote a safe dining environment.
- Assisted in preparing food items such as salads, sandwiches, and desserts.
- Followed safety and sanitation guidelines for food preparation and handling.
- Followed health code regulations regarding food storage, preparation, handling, and sanitation.
Education
Bachelor of Arts - Clinical Psychology
- [Fall, 2023- Spring, 2025] - Dean's List
- [Remarkable Futures Award] - Recipient
- [3.50] GPA
- [Younglife Leader] 2025-Present
Skills
Team leadership
Team management
Training and development
Task delegation
Workflow management
Performance improvement
Multitasking
Effective communication
Conflict resolution
Affiliations
- Volunteer, Younglife Leader (2025-Present)
- Volunteer, Youth Group (2016-2018)
Education and Training
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Timeline
Team Leader
Chick-fil-A
07.2021 - CurrentRead More
Dining Services Employee
Messiah University
06.2019 - 09.2019Read More
Messiah University
Bachelor of Arts from Clinical Psychology
Read More