Karter Friesen
Windsor,CO
Summary
Adept at event coordination and customer service, I excelled at Pelican Lakes Resort & Golf by enhancing customer satisfaction and streamlining operations. Skilled in organization and communication, I successfully trained employees, managed inventory, and improved sales through effective merchandising. My proactive approach significantly boosted team performance and operational efficiency.
Overview
2
2
years of professional experience
Work History
Pro Shop Attendant
Pelican Lakes Resort & Golf
05.2021 - 08.2023
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Collaborated with fellow staff members to foster a positive work atmosphere and improve overall team performance.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Arts - in Marketing And Management
University of Wyoming
Laramie, WY05.2025
High School Diploma -
Windsor High School
Windsor, CO05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Greeting and Seating Clients
- Scheduling appointments
- Service-oriented mindset
Timeline
Pro Shop Attendant
Pelican Lakes Resort & Golf
05.2021 - 08.2023
Bachelor of Arts - in Marketing And Management
University of Wyoming
High School Diploma -
Windsor High School
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