Karter Hickman
Sandusky,OH
Overview
2
2
years of professional experience
Work History
Waterpark Supervisor
Kalahari Resorts & Conventions
Sandusky, OH
03.2023 - 08.2023
- Collaborated with the maintenance team to ensure timely repairs and upkeep of the facility.
- Improved employee performance through regular training and mentoring sessions.
- Promoted a positive park atmosphere with exceptional customer service and conflict resolution skills.
- Facilitated communication between departments to streamline processes for better overall efficiency.
Lead Lifeguard
Kalahari Resorts & Conventions
Sandusky, OH
04.2022 - 03.2023
- Provided excellent customer service to all guests, addressing concerns promptly and professionally.
- Responded to emergencies with swift action, providing first aid and CPR when necessary.
- Ensured smooth operations throughout the waterpark and exceptional performance from all lifeguards.
- Achieved high safety standards by conducting thorough inspections of rides, attractions, and equipment.
Lifeguard
Kalahari Resorts & Conventions
Sandusky, OH
06.2021 - 04.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Sandusky High School
Sandusky, OH05.2023
Skills
- Star Guard Certification
- Management experience
- Problem solving
- Reliability
- Customer service
- Effective communication
Timeline
Waterpark Supervisor
Kalahari Resorts & Conventions
03.2023 - 08.2023
Lead Lifeguard
Kalahari Resorts & Conventions
04.2022 - 03.2023
Lifeguard
Kalahari Resorts & Conventions
06.2021 - 04.2022
Sandusky High School