KARTHIKEYAN BALASUNDARAM

• Led cross-functional team of over 20 members to successfully implement cloud solutions, driving substantial cost reductions.
• Implemented Agile and Scrum methodologies to enhance team productivity.
• Leveraged Togaf principles to ensure successful delivery of project milestones.
• Directed successful implementation of change strategies, resulting in improved process operations.
• Optimized deliverability for more efficient and scalable cloud solutions.
• Engineered event-driven architecture solutions utilizing distributed microservice frameworks like AXON.
• Promoted open communication through mentorship and knowledge sharing.
• Leveraged Snowflake Cortex to enhance AI-driven analytics workflows.
• Engineered and launched an AI-based service desk chatbot on AWS platforms, driving a 60% drop in upkeep costs.
• Aided team in developing open source model utilizing RAG tuning and prompt engineering techniques.

• Led and mentored a team of 20 engineers, managing order management systems that offers new issues and secondary offerings on CD and Municipal bonds
• Spearheaded effort to increase cross-functional collaboration between business and technology and guided setting up offshore, nearshore and onshore infrastructure, thereby reducing operational costs
• Collaborated with IPREO on managing New Issue Municipal deals and ideated a deal management system for improving Financial advisors, marketers and syndicates trade activities
• Developed a process to improve the entire software development cycle by adding testing frameworks
• Delivered merrill edge retail platform offerings by working with upstream and downstream trade partners
• Delivered 98% automated trade execution capabilities and avoided execution penalties
• Mentored team on setting up a machine learning model to forecast bond price as drill down
• Managed multiple teams on managing order management system offerings, business issues and enforced agile practices and delivered optimized solutions
• Mentored and designed an analytics calculation platform that can calculate bond yields and introduced cloud practices, thereby, reducing management costs

Client: Bank of America, Pennington, NJ (March 2013 – March 2015).

Option Navigator: An employee option reporting platform that houses option-related transactions from various clients and facilitates generating tax reports.

• Managed a cross-functional team of 10 developers and testers, working closely with business teams to deliver enhancements within budget, and migrated the platform to financial infrastructure.
• Applied the Zachman Framework to analyze existing infrastructure and liaise with product teams.
• Improved security infrastructure using Metascan, PGP encryption, and security.
• Architected client caching, seamless authentication, Jasper reporting, and other best practices.
• Guided the team on designing an efficient reporting template and customized Jasper infrastructure.

Environment: JBoss 5.1 EAP, Struts 1.2, DWR, Spring 2.5, IBATIS, SQL Server 10.0.2, FileZilla FTP server, Metascan 4.2, Python 3.2, PGP Encryption, Maven, iReport 4.2, Jasper 6.2.

Client: John Wiley & Sons, Hoboken, NJ (July 2010 - March 2013).

A very reputable publisher with an interactive portal that can offer eBooks to aspiring students and instructors. This portal was managed by a content management infrastructure that can provide an editable tool for content managers.

• Led a cross functional team on developing a vendor service portal built on SOAP based webservices that can serve all wiley vendors in loading contents.
• Achieved efficient thread processing using the Java Concurrency Executor framework, Thread Pool Executor.

Client: Marsh USA, Inc., Hoboken, NJ, Jan. 2010 – July 2010.

Marsh Documentum System:

Managed insurance documents from diverse client systems.

• Led development initiative for consolidating Marsh systems into one Documentum repository using Webservice and messaging technologies.
• Optimized web service with caching, XSD, MTOM, and validation.

Client: Standard & Poor’s, NYC, NY (May 2009 – Jan 2010)

Model Document Tracking System (MDTS): Central repository for managing contents/projects for ratings applications (RGA). RGA is built using Flex, Spring MVC, and PEGA for managing workflows.

• Created efficient content transfer strategy utilizing MTOM and UCF.
• Assisted in implementing agile methodologies.
• Collaborated with management team to develop roadmaps.

Client : Sparta Systems Inc, Holmdel, NJ (Jan 2009– April 2009)

Sparta Systems delivers a platform for enabling global quality and compliance with its Enterprise Quality Management Solution, TrackWise.

• Designed platform for content management integration with trackwise applications.
• Lead business team on requirement and worked closely with technology on releasing the platform.

Client: Pfizer Inc., Warren, NJ (Aug 2007 - Dec 2008); Project: Site Analytics.

Client: DTE Energy, Detroit, MI (Apr 2006 - July 2007); Project: Line Clearance.

Client: Lucent Technologies, Murray Hill, NJ (June 2004 – March 2006); Project: ECMS.