Professional Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline

Kartia Hill

Addison Behavioral Resources (ABR)
Los Angeles,CA
1
Certification
6
years of professional experience

Committed professional with over 5 years of experience in direct care, customer service, and program support. Expertise in implementing behavior intervention plans and fostering engaging learning environments. Pursuing a role that leverages strong interpersonal, organizational, and problem-solving skills to drive organizational success.

Work History

Behavioral Interventionist

3 Years
Addison Behavioral Resources (ABR) | 01.2022 - 01.2025
  • Implemented individualized behavior intervention plans for 15+ individuals with autism spectrum disorder, targeting improvements in social skills, communication, and daily living activities, resulting in an increase in goal achievement within 6 months.
  • Monitored client progress using data collection and analysis tools (e.g. ABC charts in Central Reach), identified behavior pattern trends, and adjusted treatment plans, resulting in reduced challenging behaviors.
  • Monitored client progress using data collection and analysis tools (e.g.ABC charts in Central Reach), identified trends in behavior patterns, and proactively adjusted treatment plans, leading to a reduction in challenging behaviors.
  • Collaborated with a multidisciplinary team to assess client needs, develop individualized treatment goals, and provide ongoing support.
  • Collaborated with a multidisciplinary team to assess client needs and develop individualized treatment goals for ongoing support.
  • Conducted training sessions with families on behavior strategies to ensure consistent interventions at home.
  • Participated in team meetings to discuss client progress, share insights, and coordinate strategies for optimal outcomes.

Front Desk Agent

1 Year 2 Months
The Palm Garden | 06.2022 - 08.2023
  • Greeted and efficiently checked in an average of 50+ guests daily, providing a warm and welcoming experience and consistently receiving positive feedback on guest satisfaction.
  • Managed guest reservations, including check-ins, check-outs, and room assignments, ensuring accuracy and efficiency.
  • Responded to and resolved guest inquiries and complaints promptly and professionally, achieving guest satisfaction .
  • Provided information about hotel facilities, services, and local attractions to enhance the guest experience.
  • Collaborated with housekeeping staff to ensure timely delivery of amenities and services, enhancing overall guest experience.
  • Managed incoming calls on a multi-line phone system, directing calls and taking messages.
  • Utilized property management software(e.g.Agilisys) to update guest profiles, record preferences, and track special requests.

Caregiver / Companion Care

4 Months
Senior Helpers | 09.2021 - 01.2022
  • Provided comprehensive assistance with daily living activities, including bathing, dressing, grooming, and medication management for up to 3 clients simultaneously, ensuring their comfort and dignity.
  • Cultivated trusting relationships with clients and families through compassionate communication and active listening.
  • Monitored vital signs and reported changes in health condition to healthcare professionals.
  • Prepared nutritious meals according to dietary restrictions and preferences.
  • Oversaw household management tasks, including light housekeeping, laundry, grocery shopping, and errand running, ensuring a safe and organized living environment for clients.
  • Administered medications accurately following prescribed dosages under the supervision of healthcare professionals.
  • Documented daily activities, including meals, medications, and health observations, facilitating effective communication with healthcare professionals.

Camp Counselor

3 Months
Hidden Villa Summer Camp | 05.2021 - 08.2021
  • Supervised and ensured safety of groups of 20-25 campers during daily activities, maintaining a secure and supportive atmosphere.
  • Supervised and ensured the safety of groups of 20-25 campers during daily activities.
  • Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork.
  • Collaborated with fellow counselors to foster a positive camp environment through effective communication and teamwork, enhancing camper engagement.
  • Administered first aid and responded to medical emergencies, following established protocols.
  • Led educational sessions on nature conservation to promote environmental awareness among campers, encouraging stewardship.Organized inventory, picked and packed orders, and maintained a safe and efficient work environment.

Substitute Program Leader

1 Year 5 Months
Think Together | 08.2018 - 01.2020
  • Developed and implemented after-school program activities, provided homework assistance to enhance student learning, and supervised students to ensure a safe environment.`
  • Led daily after-school program activities, ensuring safe, structured student engagement.
  • Coordinated enrichment lessons aligned with site schedules and student needs.
  • Supervised staff and volunteers during program delivery and student transitions.

Education

No Degree - Psychology

Chaffey College | Rancho Cucamonga, CA

No Degree - Medical Assisting

Associative Technical College | Los Angeles, CA | 04-2027

Skills

Direct Care & Behavioral Health: ABA Therapy
Crisis Intervention
Patient Care
Activities of daily living
Medication Management.
Interpersonal & Communication: Client & Family Relations
Active Listening
Conflict Resolution
Team Collaboration.
Administration & Operations: Data analysis
Behavioral Data Client Progress Session Planning Keeping
Scheduling.
Collaborative teamwork
Positive reinforcement methods
Social skills training
Behavioral assessment

Certification

  • CPI Certification
  • Driver's License
  • First Aid Certification
  • CPR Certification
  • BLS Certification

Personal Information

Driving License: Driver's License

Timeline

Front Desk Agent

The Palm Garden
06.2022 - 08.2023Read More

Behavioral Interventionist

Addison Behavioral Resources (ABR)
01.2022 - 01.2025Read More

Caregiver / Companion Care

Senior Helpers
09.2021 - 01.2022Read More

Camp Counselor

Hidden Villa Summer Camp
05.2021 - 08.2021Read More

Substitute Program Leader

Think Together
08.2018 - 01.2020Read More

Chaffey College

No Degree from Psychology
Read More

Associative Technical College

No Degree from Medical Assisting
Read More
Kartia Hill