Kartik Sharma

• Worked on various Lines of Business (LOBs), including claim transactions, media claims, uniform bills, transaction processes, customer service, and worker compensation.

• Worked in various positions in a grocery store as a motivated and customer-focused salesman to provide excellent service.

• Customer service: Greeting customers, answering questions, and providing recommendations
• Selling: Helping customers select and purchase vehicles, negotiating prices and terms, and completing paperwork
• Test drives: Arranging test drives and riding along with customers to demonstrate vehicle features
• Financing: Providing information about financing options and coordinating with the finance department to determine ownership options
• Warranties: Explaining warranties to customers
• Follow up: Contacting past customers to ensure satisfaction and encourage referrals
• Inventory: Maintaining knowledge of current inventory and promotions
• Collaboration: Working with other sales team members to meet sales goals

1. **Customer Assistance:** Assisting customers in choosing the right vape products based on their preferences and needs. This involves providing information on different devices, flavors, nicotine strengths, and safety considerations.

2. **Sales and Upselling:** Actively engaging customers to increase sales by recommending complementary products, upselling higher-margin items, and promoting special offers or discounts.

3. **Product Knowledge:** Staying informed about new products, industry trends, and regulatory changes related to vaping products. This enables them to provide accurate information and address customer queries effectively.

4. **Safety and Compliance:** Ensuring adherence to legal requirements and company policies regarding age verification, product handling, and safety guidelines associated with vaping.

5. **Customer Relationship Management:** Building rapport with customers to enhance their shopping experience, handling inquiries, resolving issues or complaints promptly, and fostering repeat business.