Karumbwa Ongwa
Buffalo,NY
Summary
Proven track record in enhancing workplace efficiency and cleanliness, notably with Cleantec Services, where I leveraged exceptional time management and safe cleaning practices. Expert in health and safety regulations, I excel in team collaboration, significantly improving operational standards. Achieved a 30% increase in customer satisfaction through meticulous attention to detail and superior customer service skills. Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.
Overview
6
6
years of professional experience
Work History
Cleaner
Cleantec Services
Buffalo, NY
10.2024 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Inspected rooms for cleanliness prior to guest arrival.
- Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
Stocker
Walmart
Cheektowaga
09.2022 - 09.2024
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Inspected stock for damage or defects and reported issues to management.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
- Assisted with store displays and window dressing as needed.
- Verified pricing accuracy on shelves against invoices from vendors.
Packager
Chocolate Delivery System
Buffalo, NY
05.2019 - 12.2019
- Reported any discrepancies or issues related to the packaging process immediately to supervisors.
- Verified accuracy of contents against order forms before sealing packages.
- Ensured compliance with safety regulations while performing packing tasks.
- Loaded packages onto pallets according to delivery instructions provided by customers.
- Followed established procedures for sorting and routing packages according to their destinations.
- Weighed items on scales to determine correct shipping charges prior to shipment.
- Monitored stock levels of packaging supplies and requested replenishments as needed.
- Packaged items in accordance with customer orders and product requirements.
- Organized finished products in shipping areas for transport.
- Inspected all packaged items for quality assurance purposes.
- Collaborated with team members to meet production goals efficiently.
- Maintained inventory of packing materials such as cartons, labels, tape.
Education
GED -
Kitundu High School
Congo DRC07-2010
Skills
- Problem-solving
- Housekeeping
- Customer service
- Health and safety regulations
- Closet detailing
- Multitasking and organization
- Supply inventory management
- Safe cleaning with chemicals
- Disinfection practices
- Hazardous material handling
- Polishing surfaces
- Exceptional time management
- Interior window washing
- Quality control
- Team collaboration
- Cleaning and sanitizing
- Restroom upkeep
- Sweeping and mopping
- Basic maintenance
Languages
Swahilli
Professional
English
Professional
Timeline
Cleaner
Cleantec Services
10.2024 - Current
Stocker
Walmart
09.2022 - 09.2024
Packager
Chocolate Delivery System
05.2019 - 12.2019
GED -
Kitundu High School
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